Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

US CAN freight

No nonsense rates for US/CAN freight! Ease of booking 10/10.

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

Easy to use

Easy to use. Good pricing and deliveries on time.

Helpful?
Karen C
Karen C
1 reviews
about 2 years ago
5 out of 5 stars

Easy use

Easy to signup and get a quote. They followed up and helped with anything needed. Once we went ahead with the delivery, uploading docs and the rest of the process was smooth.

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Don Culig
Don Culig
1 reviews
about 2 years ago
5 out of 5 stars

Always a pleasure dealing with…

Always a pleasure dealing with Freightera. I’ve used their service for over 2 years whenever I have to bring pallets from USA to Canada. The rates their system provides is usually close to half what the carriers would quote me directly. Their chat feature is a faster response time than almost any other I’ve dealt with - it doesn’t feel like they’re fielding 5 other clients at the same time. Will continue to use

Helpful?
customer
customer
1 reviews
about 2 years ago
5 out of 5 stars

GOOD SERVICE.

GOOD SERVICE.

Helpful?
about 2 years ago
5 out of 5 stars

Great and Easy!

Great and Easy!

Helpful?
about 2 years ago
5 out of 5 stars

Very responsive

Very responsive, love the live chat feature and the service people were helpful and quick.

Helpful?
about 2 years ago
5 out of 5 stars

Extremely satisfied with Freightera

Extremely satisfied with Freightera. Easy online look up for freights and paperwork + really nice and helpful customer service.

Helpful?
customer
customer
1 reviews
about 2 years ago
3 out of 5 stars

not all documentation was provided by…

not all documentation was provided by freitera to complete the shipment. no way to check class of shipment during off hours.

Helpful?
about 2 years ago
4 out of 5 stars

I appreciated the notifications as the…

We are relatively new users of Freightera's platform, but having been asked to pen a review, here goes: Pluses: I appreciate all the notifications Freightera sends as shipments are on their way, and they've all arrived in a timely manner so far. Customers have been pleased with the condition their purchases arrive in. Customer service is great; in my experience, they've been very attentive and truly aim to help. Freightera gets an A+ on the customer service front! Wish list: • Appointment fees billed COD to the recipient • Ability to book freight and invoice another party for direct payment to Freightera (from Freightera's site, as part of the booking process) to avoid having to funnel funds • The above invoicing with the ability to add a % or flat fee for booking In short, I've been pleased with Freightera and will continue to book freight with them - meanwhile hoping that some of my wish list items come to pass. Recommended!

Helpful?
about 2 years ago
5 out of 5 stars

Trustworthy facilitator

Quick and repeated follow-up in case of problems such as pick-up or drop-off problems. In my experience, a reliable and trustworthy 3rd party aid for transport issues.

Helpful?
about 2 years ago
5 out of 5 stars

Good job!

Good, prompt service, Vanya was very professional.

Helpful?
Stan
Stan
1 reviews
about 2 years ago
5 out of 5 stars

Quick and easy quote on line

Quick and easy quote on line. Next day pick up. Driver phoned 30 minutes before arriving.

Helpful?
about 2 years ago
5 out of 5 stars

Quick and convenient

Quick and convenient

Helpful?
Kat Bobrowska
Kat Bobrowska
1 reviews
about 2 years ago
5 out of 5 stars

Freightera streamlined my freight…

Freightera streamlined my freight delivery process, making it incredibly convenient! I'm deeply grateful for the exceptional assistance provided by my agent, Yovana. Her patience and attentiveness were truly remarkable, and I couldn't have asked for a more competent agent.

Helpful?
Jen Peterson
Jen Peterson
1 reviews
about 2 years ago
4 out of 5 stars

only for business shipping

only for business shipping

Helpful?
customer
customer
1 reviews
about 2 years ago
4 out of 5 stars

Easy to schedule shipments

Easy to schedule shipments.

Helpful?
Tony Bland
Tony Bland
1 reviews
about 2 years ago
5 out of 5 stars

Excellent and timely customer service

Excellent and timely customer service. An actual agent answers phone and solves issues quickly and calmly.

Helpful?
about 2 years ago
5 out of 5 stars

Highly recommended!

Quick and reliable! Customer service was top-notch. I highly recommend Freightera to anyone in need of freight services. Their reliability, professionalism, and commitment to customer satisfaction make them a standout choice in the industry. I will definitely be using their services for all my future freight needs.

Helpful?
Dino
Dino
1 reviews
about 2 years ago
5 out of 5 stars

This was my first time using there…

This was my first time using there service. The quoting system works very smooth and their customer service is amazing. The team is on top of there game.

Helpful?

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