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customer

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2 out of 5 stars
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FR

Freightera

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2 out of 5 stars

Was not informed that the carrier we…

Was not informed that the carrier we selected was not capable of doing this pickup in the timeframe we requested. No one from Freightera or the carrier contacted us to notify us of this until I reach out to them asking when the goods would have been picked up. Only then were were we informed that this pickup could not be completed on the day we requested. Really poor communication here.