Freightera

4.675840978593272 out of 5 stars
4.7
Excellent654 reviews

TrustScore

4.7
4.675840978593272 out of 5 stars
Excellent
5 out of 5 stars
563
4 out of 5 stars
43
3 out of 5 stars
7
2 out of 5 stars
9
1 out of 5 stars
32
654 reviews in total

Review summary

Freightera is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about communication and customer service.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Vanya is my salesman and is the best.

Vanya is my salesman and is the best.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

it was easy to get a quoted rate and…

it was easy to get a quoted rate and proceed with the info required to schedule the shipping

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Best Choice for Shipping

Lowest shipping prices. Easy to book. Delivered before deadline.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Highly Recommend

I have been using Freightera for a few years. They have such great Customer service. All the staff are very friendly and...Read more

0
0
🔥 High engagement

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Filter by rating:
Robert
Robert
1 reviews
over 1 year ago
5 out of 5 stars

Freightera, great service!

Freightera made our last shipment from Dallas to Toronto easy. A few emails and it was all looked after at an affordable price. All within a week.

Helpful?
keith
keith
1 reviews
over 1 year ago
5 out of 5 stars

very easy to get quotes and convert…

very easy to get quotes and convert into a shipment

Helpful?
Customer
Customer
1 reviews
over 1 year ago
5 out of 5 stars

Dependable Service

Helped with several issues to complete a pickup order.

Helpful?
over 1 year ago
5 out of 5 stars

I had a problem with 2 shipments

I had a problem with 2 shipments I booked and your client care team was quick with a response and a solution to each problem.

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Love that I can find my rates online…

Love that I can find my rates online for multiple companies instead of having to talk to each carrier for their best rate

Helpful?
Eduardo GK
Eduardo GK
1 reviews
over 1 year ago
5 out of 5 stars

Great experience!

Great experience!

Helpful?
Robert
Robert
1 reviews
over 1 year ago
1 out of 5 stars

Pallet has been sitting in Cleveland in…

Pallet has been sitting in Cleveland in the incorrect terminal since Monday and Freightera just decided to try to start contacting Forward air on Thursday. Had to call Forward Air myself to locate the pallet. Any amount you save by using freightera will be negated by what their incompetence will cost you.

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Jeff
Jeff
1 reviews
over 1 year ago
5 out of 5 stars

I gave incorrect pick addresses..

I gave incorrect pick addresses... fixed I forgot to put in special drop off terms for golf courses... Audited, caught and revsied.

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David
David
1 reviews
over 1 year ago
5 out of 5 stars

As always your service was and is…

As always your service was and is exceptional!

Helpful?
over 1 year ago
5 out of 5 stars

Excellent service

Excellent service, friendly, helpful staff. They have moved several shipments for me and always do a great job, I will use them again and would highly recommend them. Mark Hennebury. Solidwood Machinery.

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great Freight Solution

I've been using Freightera for 2 years now. What you get quoted is what you end up paying. They've been great to deal with and their support team communicates well. Their rates are some of the best in Canada.

Helpful?
over 1 year ago
5 out of 5 stars

Great Experience

I have been using freightera for years and have had very few issues and any that I have had, the staff has been there to fix my issue promptly and efficiently. Thank you Freightera!

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customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Easy freight booking

Easy freight booking. Good service and responses.

Helpful?
Phil
Phil
1 reviews
over 1 year ago
5 out of 5 stars

Easy to use

Easy to use, several shippers to choose from

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Kai Holloway
Kai Holloway
1 reviews
over 1 year ago
5 out of 5 stars

Excellent platform. Excellent Staff. Hassel Free LTL

I have used Freightera extensively for LTL shipments. I've used other online brokerages and Freightera is simply the best. Their online quoting system is quick and very easy to use with great pricing. Selecting a carrier is just as easy. The system is automated so I just enter some info and the shipment is booked and I'm sent a BOL & shipping labels. Hassel free. They also provide great customer support. Overall this is a well designed platform backed by a good support staff. I highly recommend.

Helpful?
over 1 year ago
5 out of 5 stars

I have been using Freightera for over 5…

I have been using Freightera for over 5 years and simply their service is great

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Consumer
Consumer
1 reviews
over 1 year ago
5 out of 5 stars

Give them a chance

Site is very simple. I got a few offers in a minute. Next day follow up with email and a phone call. All together great service and one very happy customer. Thank you all.

Helpful?
over 1 year ago
4 out of 5 stars

My shipment was picked up and…

My shipment was picked up and immediately lost . Freightterra customer support work really hard and found my shipment and got it back on track. Just goes to show when a tracking # is not put on the freight what can happen. This was a rare occurrence Im sure . My next shipment went smooth . Thank you Freighterra for not giving up.

Helpful?
Cher
Cher
1 reviews
over 1 year ago
5 out of 5 stars

Great Service

Great easy-to-use system. Quick turn around on response time if further help is required. Rates are pretty good as well.

Helpful?
customer
customer
1 reviews
over 1 year ago
5 out of 5 stars

Great follow up

Great follow up

Helpful?

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