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First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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We purchased from First Home Improvements as we were really impressed with the quality of the products. We were allocated Tristan and Alison to be our installers. They arrived on the pre booked date and in good time. We received a call before their arrival letting us know where they were in their journey which was good to know. Lovely friendly couple and very good at their job. The finish is superb and that’s down to Alison. They both take a pride in their work. They worked flat out and left us with well installed windows and front door. Happy to recommend a job well done with an excellent product.
Date of experience: March 9, 2025
DO NOT LISTEN TO THE GOOD REVIEWS THEY ARE FAKE THEY TRY TO FOURCE YOU INTO STUFF AND THEYVE WRITTEN THEIR OWN REVIEWS TO MAKE THEMSELVES LOOK GOOD
Date of experience: March 9, 2025
Basil helped us feel relaxed and he is very knowledgable. Basil is very informative and he looks at everything from all aspects whether it’s personal circumstances, benefits it brings short term and long term. He did not make us feel forced and we were very pleased with the options and overall outcome.
Date of experience: March 8, 2025
Couldn't be happier with the service I received and the new windows look fantastic. Not only that they hold the heat in really well and keep the sound from outside out.
Date of experience: March 8, 2025
Helpful, cheerful, friendly workmen. Cleaned up.after themselves. John & Connor
Date of experience: March 8, 2025
Both doors and windows were replaced quickly and efficiently by first rate craftsmen. A pleasure to work with you all.
Date of experience: March 8, 2025
Very nice fitters and worked hard to fit the windows and doors to a great finish. Only had one problem which was a glass window that broke in the van that was reported as broken and reordered, but took three weeks to replace. Overall we are very satisfied with the job and infact have just ordered another door to be installed.
Date of experience: March 8, 2025
Diamond ofrece un servicio de asistencia útil
Date of experience: March 7, 2025
Our second installation from Home Improvements. The installation team were polite and friendly. Completed the installation within the time allowed, they were clean and efficient, and made sure we understood how the windows and doors locked etc. Our installers were Alison and Tristian
Date of experience: March 7, 2025
I had a front door fitted had to have them back to straighten the letterbox and got to get them back again as it seems to be leaking so 4out of 5 from me
Date of experience: March 7, 2025
