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First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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From contract date to completion F H I were courteous, helpful and kept to their date. The fitters were the same , quick and very tidy. Advising us if and when there were any problems arising.
Date of experience: March 29, 2025
This is the second time we’ve used the company and the service is second to none. The fitter, Mike, was courteous and efficient and he worked very neatly and was very considerate. Work is always checked by a manager before the work is signed off. We are very happy with the work done and the high quality of the windows.
Date of experience: March 29, 2025
They came to quote for 4 windows and a front door and the quote was 16000 then I said I need to think about it it changed to 13000 then down to 9500 next day it went to 8000 I’ve now had 2 more quotes from other companies both 4000 so total scammers so be warned.
Date of experience: March 28, 2025
We have just had a new door fitted by Mike Taylor, who has done an excellent job. He was very polite & helpful. Many thanks to First Home Improvements.
Date of experience: March 28, 2025
We had a fantastic experience through First Home Improvements, everyone was very helpful, informative and kept us up to date with everything happening. Our window installer John and his team were lovely, we would highly recommend this company and are very happy with the final product! Thank you!
Date of experience: March 28, 2025
Jade came to make adjustments to our door as we were having problems with it not shutting correctly. Carried out repair quickly and efficiently and now all good. Very friendly professional guy that explained exactly what work he had carried out. Thank you
Date of experience: March 28, 2025
just about the installation: I want to express my gratitude for the excellent work carried out by Ifti Hussain and Alan Roskell. They were both incredibly professional, patient, and kind throughout the process. They answered all of my questions as they arose, kept the property well-covered inside to minimize any potential mess, provided regular updates on their progress, and ensured that everything was clean and tidy at the end of each day. They also took the time to walk me through everything once the installation was complete. A huge thank you to them—I truly appreciate their hard work and dedication.
Date of experience: March 28, 2025
