Front and back doors
I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and helpful. The installers did a great job and left with minimal mess I definitely recommend
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First Home Improvements
Reviews 1,000•
4.6
Construction & Manufacturing4.6
Excellent
1,000 reviews
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4.6
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Friendly and professional
Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.
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We have had 9 windows done
We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has made a big difference to the value of our house, so I would personally like to thank Mike Charnell, Jordan Harris, and Jaz Powar, for their excellent installation work that they carried out in three hot days, so thank again and we are very pleased with the result
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The team that provided the installation…Iulian Mindru and Michael Baker
The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installation was complete they went through the whole process of how everything worked. It was a pleasure to have them work on my property.I would also like to thank Dean Lazel for thoroughly and professionally helping me through the process.
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Showing 711 - 720 of 996 reviews
Jo
We had mark spencer,chris cade and…
We had mark spencer,chris cade and brandan muliard who fitted our windows and front door. Execellent workers, no mess, arrived on time. Would highly recommened these workers
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KG
Avoid
Avoid – Pushy sales, misleading tactics & no respect for time I booked a 5pm appointment and was told it would take about an hour – fine, even while cooking dinner for my two little ones. I sent them across the road thinking I’d be done in time. The reps were polite enough, but the sales pitch was ridiculously long and intense. As someone who works in sales, I found the whole approach patronising and outdated. I even joked midway through that I wasn’t the kind of customer who needed the whole branding and company story, but they kept going. After over 2.5 hours, I was finally given a quote of £24k, which then conveniently dropped to £15k after some questionable “take offs.” They also kept saying things like, “There are only two spots left in the area at this price,” and that I had been “selected” – completely untrue, as I had contacted the company myself. These tactics are designed to pressure people, and it felt really uncomfortable. Meanwhile, I was getting calls that my kids needed to be picked up – I made that clear several times, and still got hit with “just five more minutes.” It’s Friday night. Read the room. Eventually I said we’d consider the £15k quote, only to be told I had to sign there and then or lose the deal – even though I’d made it very clear from the start that we wouldn’t be in a position to go ahead until Christmas. We only agreed to the appointment because we were told there was a 12-month fixed fee option. When I asked them to leave, they refused. I had to leave my own home with the door open just to get away and collect my children, hoping they’d be gone when I returned. To top it all off, no one from the company has even followed up – over a week later – to check how the appointment went. For a supposedly “reputable” company, that lack of aftercare is pretty telling. High-pressure tactics, misleading information, and no regard for customer circumstances.
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CW
A great new look
Very proffesional team from beginning to the final instalation throughout my experience with this company . I had 4 small window's upstairs and a bay window and a new front door 🚪 downstairs. Thoroughly recommended
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TM
Excellent job
The men who did the jobs where polite tidied up after they were finished showed me how to use the window and the door made up with the jobs they done very satisfied couldn't fault your company in any way
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F
"I recently purchased a window from…
"I recently purchased a window from first home improvement, and I couldn’t be happier with the experience! Sid was incredibly knowledgeable, guiding me through the selection process with patience and expertise. The quality of the window is outstanding, and installation was smooth and efficient. Sid ensured that all my questions were answered, making the entire process stress-free. I highly recommend Sid for anyone looking to upgrade their windows!"
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DP
We had a really good experience when…
We had a really good experience when First Home Improvments came to fit our door and window. The installer arrived on time. He worked quickly and expertly. We were really happy with the finished result.
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SD
It was a great experience
It was a great experience. The member of staff was really helpful and friendly.
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