Review summary

First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

c
Front and back doors

I recently had 2 doors installed and am very happy with the finished product, everyone I dealt with were polite and helpful. The installers did a great job and left with minimal mess I definitely recommend

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Friendly and professional

Friendly, professional and very tidy. The new windows are perfect. They are a fantastic product.

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ML
We have had 9 windows done

We have had 9 windows done, and the front and back doors all replaced. The work was completed on time with no problems, as the installers were of the highest standards. The quality of the product has made a big difference to the value of our house, so I would personally like to thank Mike Charnell, Jordan Harris, and Jaz Powar, for their excellent installation work that they carried out in three hot days, so thank again and we are very pleased with the result

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The team that provided the installation…Iulian Mindru and Michael Baker

The team that provided the installation of my windows and doors were Iuian Mindru and Michael Baker. They were very polite and professional. Nothing was too much trouble for them . When the installation was complete they went through the whole process of how everything worked. It was a pleasure to have them work on my property.I would also like to thank Dean Lazel for thoroughly and professionally helping me through the process.

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Showing 701 - 710 of 996 reviews
M

Door and window install

The company was on time,we were kept informed of time scale, items in good order , fitting installer very professional, good job all round , left no mess . Ref 126918

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SC

Rear door fitted

We had a back door fitted by Kieron who went the extra mile by working late until he had finnished a superb job He was curtiouse and explained the job too us very clearly . He made sure that it was all clean and tidy before he left . We are very pleased both with him and the door he fitted .

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T

Jamie Poulton & Harry Gill did a great…

Jamie Poulton & Harry Gill did a great job when installing our windows & door they were very friendly & very polite cleaned up after them self's great job all round thank you so much mr&Mrs Allen

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JS

Double glazed windows

Really good communication from sales staff, administration team, & installation team, I was contacted 30mins before arrival,the fitters David Twine & Richard Warner completed the installation quickly & professionally leaving no mess. The windows look amazing thankyou to everyone who helped me. Would definitely use this company again

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C

Great service

Great service, great product & quick and easy installation, I couldn't fault them at all.

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NC

Very pleased with the experience.

I assume, that we were only one of many doors knocked on that day. We had the salesman call a week later, He seemed to know his stuff regarding the building work. We settled on a price and all went very well including the start at 07.45. Matt W and Andy O were the fitters, could not wish for a better pair. The windows look great. Overall very pleased. NICK C

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WB

Window installation

The installers were pleasant and obliging and helpful, tidied up after themselves and were approachable. Very satified with the window.

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DC

My installation team

My installation team, John and Conor, did an excellent job. Polite and friendly - and listened carefully to my concerns re a previous problem with my original builders (who installed windows smaller than the holes in the brickwork!). I now have smart new windows that fit. The work was done carefully, and everything was cleared up efficiently afterwards. Top marks to the team, and thanks to head office who delayed the installation till a dry sunny spring day.

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T

Great smooth and swift

Great smooth and swift

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AH

We had Mike Taylor come over and…

We had Mike Taylor come over and install a new front door. Door looks great. Very friendly and professional. Ref- 126560

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