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First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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Very happy from start to finish.made a lovely job of the fitting. We had windows guttering and soffits done 8 years ago and are still very pleased with them.
Date of experience: June 2, 2025
Mark, Chris and Brandon worked hard and were v efficient. The windows were very good and they were installed in one day.
Date of experience: June 2, 2025
Great experience with First Home Improvements - fitters were friendly, cleaned up well and happy to answer any questions. Really pleased with the finished result - we had 7 windows and one front door replaced, all completed to a high standard. Sales advisor gave helpful advice, including the type of opening to go for which we were really pleased with as rooms now feel lighter with less window frame in view. Would highly recommend.
Date of experience: June 2, 2025
Already done a review on the day of installation. Nothing to add to my already glowing review of the door fitted by Paul.
Date of experience: June 2, 2025
Extremely pleased with the finish look of the new door and windows Very professional team Especially Michael & Craig who installed the work. Would have no hesitation in recommending the Company to family and friends
Date of experience: June 1, 2025
US
Pushy sales technique 3 and a half hours! Multiple calls to so called manager whilst here regarding any discount. Prices kept changing. In the end had to be very firm and say thank you but no thank you. Don't deliver what they advertise when it comes to cost. Wish we'd never engaged with the company!
Date of experience: June 1, 2025
Although Charlie & Brett were running a bit late they both cracked on with it and finished in 6 hrs and both guys showed due care and attention to their work
Date of experience: May 30, 2025
Ty & Kyle arrived on time and carried out the installation of new windows efficiently, without fuss and to a high quality. They left my home clean & tidy.
Date of experience: May 30, 2025
