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First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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The engineers who carried out the work were extremely friendly and courteous. They carried out the work to an excellent standard and left our premises in a clean and tidy condition.
Date of experience: June 6, 2025
Both Liam and Dan were very professional as well as being friendly. They just got on with the job in an efficient manner and cleaned up afterwards. The new windows look amazing so we are very satisfied indeed.
Date of experience: June 6, 2025
Passers by have noticed the brick work as well as the window, as it was a floor to ceiling window and I now have half and half remarkably I haven’t lost light, much better opening , although I’m still waiting for the booklet on what the new window can do also the certificate , it’s hard to find a company that can do it all bricks and windows .I’m happy so far time will tell .
Date of experience: June 6, 2025
My windows were installed efficiently and I am pleased with the windows
Date of experience: June 5, 2025
Friendly people. Very efficient. Lovely windows and doors perfectly fitted. Extremely happy.
Date of experience: June 4, 2025
The installation of my windows and front door was very professionally done by Kevin Kelsey under quite trying circumstances. He worked in torrential rain on his own as his colleague was off work following coming off his bike. He was friendly, knowledgeable and very helpful. I intend to request him again when I have the money to complete the rest of the house. His work ethic is exemplary and I would have no qualms in referring the company and him to others.
Date of experience: June 4, 2025
Our installation was completed on 03/06/2025 by Mark Spencer, Chris Cade & Brandon Milliard. The quality of the products installed, speaks for themselves, they are exceptional & we've noticed a clear reduction to noise pollution coming from outside our home. In addition to this the insulation from the weather changes has also been noticed, where extremely happy with the services from First Home Improvements, thank you...
Date of experience: June 4, 2025
