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First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
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Well organised fitting, carried out effectively and efficieently
Date of experience: June 7, 2025
US
We recently had our windows changed after nearly 8 years in our property, I now wish we’d done it sooner. From the sales person, to the fantastic installers and then after sales this company has done everything they promised they would. We are so impressed and have recommended them to so many people. We wouldn’t hesitate to use them again in the future.
Date of experience: June 7, 2025
From the outset Asia acted in a professional manner, gave a thorough explanation of the company and product. When I decided to go ahead with new windows and french doors the process was fully explained. A few days later the surveyor visited to take the final measurements. I was working to a tight schedule and the company were able to accommodate my requirements. The fitting date was agreed, the installers Steve & Tadas arrived at the stated time. The replacement of the the bedrooms, landing, kitchen & lounge windows, kitchen door and french doors to the dinning room where completed in 2.5 days. The installers worked in a neat and tidy manner. I would have no hesitation in recommending First Home Improvements. Attilio Perrone (satisfied customer)
Date of experience: June 7, 2025
Ieva came and visited me last week. She was friendly, informative and answered all my questions.
Date of experience: June 7, 2025
Installing new windows Had two new windows fitted by First Home Improvements, again good windows, and thanks to both Michael Perry and Raymond Perry for the fitting.
Date of experience: June 7, 2025
Had new windows and door fitted.Top quality products Excellent fitters Mark,Chris and Brandon super efficient and very tidy Overall every good job
Date of experience: June 6, 2025
Jack Brightmore & Luke Hollis came and installed our bay window and front door, they were very professional and worked well as a team. They cleared up all the mess and took all the old stuff away. They were very respectful and polite and made sure we were happy with everything before they left. Well done boys
Date of experience: June 6, 2025
Everything was to a high standard they worked quickly and efficiently
Date of experience: June 6, 2025
We had our windows fitted by Ty and Kyle who were both friendly, very efficient and carried out the work to a high standard. I would highly recommend them.
Date of experience: June 6, 2025
