Review summary

First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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We have already had our front bay…

We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.

JM
So impressed, I’ve become a repeat customer

Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.

S
Fantastic service from sales to installation.

Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.

D
Damian and Chris

Quick, clean and professional installation. Damian and Chris worked very well as a team.

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Showing 221 - 230 of 996 reviews
R
5 out of 5 stars

Front Door

We are really pleased with our new front door, lots of people have commented on how nice it looks

Date of experience: June 15, 2025

c
5 out of 5 stars

Installers worked very tidy and worked…

Installers worked very tidy and worked every efficiently, every staff we talked too was very helpfully and very friendly 100% would recommend

Date of experience: June 15, 2025

DA
5 out of 5 stars

Very satisfied customer

Fantastic from start to finish. All involved made the experience seamless . The product looks high quality with a great finish.

Date of experience: June 15, 2025

DH
5 out of 5 stars

Excellent!

Excellent! We are really happy with the new fascia soffit & guttering fitted to our property. First Home Improvements carried out the work to the planned schedule and to a high standard. All of the people we had contact with were professional courteous and reliable. We were kept informed at every stage of the work. We are happy to recommend the company to anyone looking to improve their property.

Date of experience: June 15, 2025

SP
5 out of 5 stars

I had an excellent experience with First Home Improvements

I had an excellent experience with First Home Improvements from start to finish. The Sales Representative, Andy Murrell from the Portsmouth office, arrived on time and was very professional, courteous, friendly and very knowledgeable about the product and the process. It was my first time buying double glazed windows and Andy went out of his way to make sure I understood the whole process and give me a price that I could afford. The windows were delivered and installed 7 weeks later and the Installers, James and Jack were friendly and hardworking and did an excellent job installing the windows and back door. They also took away my old windows and door. Simon, the Installation Manager, was on hand to answer any questions on the day. The windows and door are of excellent quality and I am extremely pleased with them. I would highly recommend First Home Improvements.

Date of experience: June 15, 2025

EB
4 out of 5 stars

Great customer service

The installation day went well and the team were great. There were a few hiccups afterwards but the customer service has been faultless and sent an engineer back to put right. Would definitely recommend them.

Date of experience: June 15, 2025

KP
5 out of 5 stars

I would 100% recommend F1rst Home…

I would 100% recommend F1rst Home Improvements. Very professional, friendly services. Top quality product.

Date of experience: June 15, 2025

AG
5 out of 5 stars

Door & window fitting

Jamie and Jack did a great job fitting door & windows. Prompt, efficient and tidy. They were helpful and happy to answer questions. The products feel & look good. Main office and surveyor were also helpful & easy to deal with.

Date of experience: June 15, 2025

RG
5 out of 5 stars

Friendly and helpful staff from sales…

Friendly and helpful staff from sales to installation. Good quality products too.

Date of experience: June 14, 2025

ML
5 out of 5 stars

Done a great job Mrs Louise hendry

Done a great job Mrs Louise hendry

Date of experience: June 14, 2025

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