Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
First Home Improvements is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and communication.
We have already had our front bay windows re-done; this decided us to go further with others. We were very happy with your representative who visited, and we were happy enough to agree to go ahead with the further work.
Had a great conversation with the original visit. All options were explored and an acceptable solution was chosen. Shortly afterwards received a call to book the technical survey and then the install. The survey was quick, professional and detailed. The install was amazing. 2 fitters arrived at the time they were supposed to, conducted a quick inspection then cracked on with the install. Install complete and the fitters cleaned up after themselves, demonstrated window operation and ensured I was fully happy. I was so impressed I actually ordered a further install and received the same level of service. I’d highly recommend.
Fantastic service from sales to survey and installation. Couldn't be happier with the results - exactly what we hoped for for our home. Two new doors and three windows perfectly fitted. Elevating the look and feel of our home as part of updating and replacing very old ones.
Quick, clean and professional installation. Damian and Chris worked very well as a team.
No description available yet.
1,000 total • Write a review
Thanks to the First team, we now have all new doors and windows. The installers, Liam and Dan, are highly professional and personable. Within two days, they installed eight windows and two doors expertly with minimal impact on our household.
Date of experience: June 24, 2025
Ref ;126249. We have just had our new composite front door fitted, the fitter Mike Taylor was an absolute star, very professional and efficient, kept the work area clean and tidy, did a wonderful job and we are very pleased with the end result. Superb quality company, very happy to recommend.
Date of experience: June 24, 2025
Efficient, courteous staff. Soon put right a small installation fault.
Date of experience: June 24, 2025
Pretty much from start to finish the experience of dealing with first home improvements has been a good one. From the polite gent that came out to see us; the staff over the phone and the fitter that came out to us. All have been exceptionally well mannered and professional and the workmanship by the fitter was second to none. Are they the cheapest, no, but you get what you pay for and you're paying for a top tier service. Would not hesitate to recommend them.
Date of experience: June 24, 2025
We have had new windows installed by First Class Improvements. From the initial discussions everyone has been helpful and knowledgeable. The installers Jamie and Harry worked very efficiently and kept everything running smoothly. They left everything clean and tidy. Follow up has been great and we are very pleased with the results. Windows look good,have reduced traffic noise and droughts! A good experience from start to finish.
Date of experience: June 24, 2025
The Installation team was 2 brothers Michael & Raymond Perry. They were extremely professional providing work of a very high standard & leaving the site spotless. We would not hesitate to recommend them for the work done & for the product. If anybody wishes to view they would be most welcome. BRILLIANT. Peter & Sonia Standley
Date of experience: June 24, 2025
First Home Improvements have just completed replacement windows in my bungalow. Darren Thomas and Archie Bovey completed the work. They were polite, clean and left the property very tidy. There workmanship is first class and they were a pleasure to have in our home. The experience with this company from start to finish has been very professional and excellent. It’s so nice to have such good customer service, excellent work and such polite and professional people. Thank you
Date of experience: June 24, 2025
We needed a window replacing under warranty and the service engineer Jade Downs was fast, friendly and efficient in carrying out the job.
Date of experience: June 23, 2025
We were very happy with the work carried out by Matt and Ash. They were efficient and tidy. We are extremely pleased with the door and windows. Matt and Ash were friendly and very hard working . We cannot fault them We would definitely recommend First Home Improvements.
Date of experience: June 23, 2025
