Fasthosts Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Customer service is excellent! I didn’t have to wait long to be connected to an agent, Mark, who handled my query immediately. He was very polite and knowledgeable. Based on this interaction and my overall experience with Fasthosts so far, I would recommend them!
Explained everything perfectly
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
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www.fasthosts.co.uk1,000 total • Write a review
Our business systems got hacked and held to ransom, Your team's reaction to our crisis was exceptional. they showed great professionalism and enable me to take away one of the challenges we faced quickly. Jefferson Quijano is a credit to your business, very helpful and understanding.
Climen was super helpful. Such an incredible service!
Very easy to use and once purchase completed full user interface available much cheaper than go daddy aswell would highly recommend
I was really struggling to work out what I needed to do with a domain name and then setting up a website so I phoned fast hosts and Dominic was incredibly helpful in giving me all the various options of a domain name and how effective each one might be. I was then able to make an informed decision and I'm very happy with the domain name that I chose. His help was exactly what I needed. Thank you so much!
Domains renewed very early. Auto renewal was disabled but still renewed. When complained Fasthosts try to force indemnity on me despite being a victim of their sharp practice. Ignore requests for escalation
Glenn Contawe your service agent gave 5 star support today. Cannot fault his enthusiasm and helpfulness
