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Review summary
Fasthosts Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Customer service is excellent!
I didn’t have to wait long to be connected to an agent, Mark, who handled my query immediately. He was very polite and knowledgeable. Based on this interaction and my overall experience with Fasthosts so far, I would recommend them!
Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you
I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts
Outstanding Customer Service – A True Asset to the Team
I want to express my sincere thanks to Almond Brexale Tello for their exceptional support. They went above and beyond to help me resolve a complex issue with efficiency, professionalism, and genuine care. Their communication was clear and reassuring throughout, and their knowledge and commitment made all the difference.
I’ve been with Fasthosts for over a decade, and the reason is simple: customer service like this. Almond Brexale Tello is a shining example of what makes this company stand out from the rest. Their dedication not only solved my issue but reaffirmed exactly why I’ve recommended this provider to dozens of others over the years.
Outstanding service, time and time again - thank you.
I have used Fasthosts for many years, and have always had good support as today from Climen who was able to resolve my issue quickly. I am very grateful
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