Review summary

Fasthosts Internet is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

A
Customer service is excellent

Customer service is excellent! I didn’t have to wait long to be connected to an agent, Mark, who handled my query immediately. He was very polite and knowledgeable. Based on this interaction and my overall experience with Fasthosts so far, I would recommend them!

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Explained everything perfectly

Explained everything perfectly

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SM
Fantastic service

Fantastic service. Dealt with my enquiry efficiently and provided steps for further support moving forward. All dealt with in one online chat session. Thank you

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C
Jefferson Quijano is a credit to the company!

I spoke with Jefferson Quijano and I was offered exceptional help in resolving my issues, I will 100% work with this company again in the future because of Jefferson's efforts

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Showing 961 - 970 of 996 reviews
CW

No waiting time, extremely helpful support agent

No waiting time, and Rey P was an extremely helpful support agent. He understood my issue and explained the solution.

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D

Yna was brilliant today

Yna was brilliant today, and understood perfectly what we needed

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al

Excellent knowledge and quick response.

Excellent knowledge and quick response.

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PD

Quick positive reply to chat enquiry

Quick positive reply to chat enquiry Yna was very helpful and solved the problem

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J

Jefferson was great

Jefferson was great, he was helpful and called back when he promised to. Great Service.

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KV

Outstanding Customer Service – A True Asset to the Team

I want to express my sincere thanks to Almond Brexale Tello for their exceptional support. They went above and beyond to help me resolve a complex issue with efficiency, professionalism, and genuine care. Their communication was clear and reassuring throughout, and their knowledge and commitment made all the difference. I’ve been with Fasthosts for over a decade, and the reason is simple: customer service like this. Almond Brexale Tello is a shining example of what makes this company stand out from the rest. Their dedication not only solved my issue but reaffirmed exactly why I’ve recommended this provider to dozens of others over the years. Outstanding service, time and time again - thank you.

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A

I have used Fasthosts for many years

I have used Fasthosts for many years, and have always had good support as today from Climen who was able to resolve my issue quickly. I am very grateful

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ML

Great support always been happy with…

Great support always been happy with fasthost, they live by their name

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A

Climen was great help

Climen was great help, supported me with all the queries/questions i had, step by step! Amazing customer service.

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m

Great site and customer service are…

Great site and customer service are very helpful especially Jefferson Quijano. I would recommend Fasthosts

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