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Review summary
Fashion Szn has mixed reviews from customers. Customers particularly appreciate quality and service, though some mention concerns about customer service and communication.
Was a little apprehensive about ordering after a couple of negative review but I’m so pleased I did, I ordered several dresses as was unsure of sizes with it being my first order needless to say I only ended up returning one lol I had no issue with returning the dress or getting a refund and the customer service was excellent, so please with myself for not being put off from negative reviews and will certainly be ordering in the future and would definitely recommend 😁
Amazed by the quality of these dresses. I did end up returning one as I over ordered. Delivery was speedy and the returns process was super simple (wish more online retailers were like this). Will 100% order again
I just got my order today and when I opened it much to my surprise the wrong dress was in the bag, I was sent out a completely different dress to wat I had ordered
Love the website and the fact there are fashionable, colourful options for plus sized women.
Delivery was quick and I'm very happy with my item. I kept my item but it appears returns would be hassle free.
10/10 experience for me...
Thank you..
Delivery was very good and very easy to return. Although both orders were nice but just not for me. Maybe not everyone wants the really bold fabrics sometimes a bit more subtle
Excellent videos showing different sized women ranging from size 14 upwards. I purchased two items size 14 which were promptly delivered. Fantastic dresses, so easy to wear, and with a slight stretch. Brilliant company. Would definitely recommend. ✔️✔️✔️
I received an email on 15th April from Fashion SZN to say they had received my return and I would receive a refund within 14 days. Today is 28th May and I have still not received my refund. Whole situation is stressing me out. I think I may have to take Legal advise on this one.
If I could give 0 star I would! I sent my package back 19days ago and still have not got my refund! If nothing gets done in the next 2-3 days I will be taking this further! Why the hell boohoo is even associated with them Is beyond me. You are quick enough to take my money, but not quick enough to give it back.
I tried to do it through boohoo but they said it was down to you as you are the brand I purchased through so I have got my facts straight. I dont understand why a refund is so complicated, looking at other reviews I am not the only one. I do not appreciate the attuide I have received all because I want my money back as I have returned the dress that did not fit. I'm not asking for the world. Carry on messing me about I will be going the local ombudsman.
Have been waiting forever for the refund even though they have had the dress back.
Was disappointed with the material in the dress for the price they are charging
They should take some examples from dresses from new look for big sizes , variation of style, good materials and a fair price
Received order after 1st order went missing they was extremely quick in resolving issue however dress had awful smell to material plus didn't suit so returned.
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