Farmaciasdirect is an authorized online pharmacy based in Spain, specializing in the sale of medications and para-pharmaceutical products. The company provides a wide range of health and wellness items, including over-the-counter medications, hygiene products, and beauty essentials. With a user-friendly website, customers can conveniently shop from the comfort of their homes, benefiting from free shipping and various promotions available 24/7. The primary customers of Farmaciasdirect include individuals seeking reliable pharmaceutical products and health advice. The platform also offers free pharmaceutical consulting services to assist users with their health-related inquiries. As a leader in the online pharmacy sector in Spain, Farmaciasdirect aims to ensure customer satisfaction through a comprehensive selection of products and accessible support services.
Farmaciasdirect receives overwhelmingly negative feedback, with many customers expressing frustration over order fulfillment and customer service. Common complaints include issues with missing items, duplicate orders, and a lack of response from support when problems arise.
Reviewers frequently mention that their orders are either delayed or not delivered at all, leading to a sense of distrust. Despite these issues, a small number of customers praise the pharmacy for its product selection and pricing, calling it the "best online pharmacy." However, the positive sentiments are far outweighed by the negative experiences shared by the majority. Overall, the sentiment is predominantly negative, highlighting significant operational shortcomings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.6 | 30 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 5.0 | 1 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 2 |
| Apr 25 | 1.3 | 4 |
| May 25 | 2.0 | 5 |
| Jun 25 | 1.0 | 1 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 1.0 | 2 |
| Oct 25 | 1.8 | 5 |
| Nov 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 30 most recent reviews.
“FarmaciasDirect offers no functional customer service — there has been no response to repeated contact attempts”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.6 out of 5 (poor) | 100 out of 100 | — | 30 |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 100 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 |
Bottom line: Farmaciasdirect is #4 of 5 on overall rating in this group.
30 reviews of Farmaciasdirect. Filter by what matters to you.
De helft van mijn bestelling werd geleverd en bij navraanaar de rest moest ik zelf contact opnemen met de klantenservice. Deze hielpen mij niet verder. Uiteindelijk kwam het 2e deel van mijn bestelling een paar weken later toe zonder enig bericht. Zeer klantonvriendelijk.
1er pedido que hago, después de 6 días esperando, llamo a atención al cliente y lo anulo porque dicen que tardará un laboratorio (no saben cuál) más de lo previsto, sin decirme el tiempo de demora. Cancelo pedido y estoy a la espera de la devolución del dinero para lo cual se tienen que poner en contacto conmigo pero no saben ni en cuánto tiempo. Así que no recomiendo.
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Farmaciasdirect is an authorized online pharmacy based in Spain, specializing in the sale of medications and para-pharmaceutical products. The company provides a wide range of health and wellness items, including over-the-counter medications, hygiene products, and beauty essentials. With a user-friendly website, customers can conveniently shop from the comfort of their homes, benefiting from free shipping and various promotions available 24/7. The primary customers of Farmaciasdirect include individuals seeking reliable pharmaceutical products and health advice. The platform also offers free pharmaceutical consulting services to assist users with their health-related inquiries. As a leader in the online pharmacy sector in Spain, Farmaciasdirect aims to ensure customer satisfaction through a comprehensive selection of products and accessible support services.
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