sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 31 - 40 of 812 reviews
MJ
All started so well
All started so well, everyone turned up when they said they would, were professional and courteous. Then the fitters turned up to fit my 2 windows in my flat. They were great too, but they realised the windows were too small. Cut a long story short, the measurements were wrong. I'm still waiting for my windows and was told they'll get back to me. Update 12/12/23 windows fitted by EYG, lovely job so Im now happy
Date of experience: December 1, 2023
SB
Steve B
US
Expert fitting of excellent product.
We've just had our house windows and doors replaced by EYG. An excellent job by the two fitters, Paul and Shaun, first class. We've had a lot of work done on the house in the last couple of years and EYG/Paul/Shaun have been stand-out the best amongst them.
Date of experience: November 10, 2023
PH
Ordered an extension to be built and…
Ordered an extension to be built and agreed the price. Paid a deposit, survey was carried out and that’s when it started the alarm bells. Although we sat in a larger extension at the showroom in Scarborough, the surveyor said we couldn’t have the one we ordered because it was too big. Even though the one in Scarborough was bigger. So he changed the design and that increased the price. We were not in a position to pay any more for the extension so asked to cancel. This cost us £700. Not happy. Communication was poor and was told there would be a charge for the survey etc but wow £700 for there mistake in our eyes as we ordered a smaller version of what is at the Scarborough showroom, to be told our smaller extension is too big 😂
Date of experience: October 26, 2023
AC
A Cooper
US
Substandard installation lousy customer service
Eyg installed the windows and bifold doors on my brand new foxglove home in Hornsea . Both myself and other neighbours have defects with the windows and getting eyg to come back to fix these is a nightmare . Defects include missing weep hole trims , faulty handles , handles difficult to open , scratches and glue inside double glazed units etc etc . Been once and failed to sort half of the items . Promised that they would come back asap and still waiting . Shocking customer service wouldn’t recommend eyg to anyone. Further to your response other customers have complained through foxglove . I’ve stood with the site manager customer care and construction manager and all say that they don’t get calls returned and struggle to get eyg back to problems . I went back to social media because you said you would be back asap to rectify other items . You have had fitters on site on at least two occasions since that date but they didn’t come here . By your own admission you didn’t snag this plot on Completion either . I suggest if you are a loss as to what to do then you attend and put things right and stop making excuses that don’t represent the true facts For the record foxglove have email records of the complaints and photographic evidence of double glazed units with the damage inside the units themselves not post installation .
Date of experience: August 27, 2023
FK
Patio doors and front and back doors
Right from the beginning working with Scott on the planning, we had friendly, prompt and efficient service. Thanks to Dean for a clean, tidy, hardworking and efficient installation service. We had problems with glue on the doors, windows and handles, plus a crack in the window. Neil was round to check them prompt the next morning, couldn't ask for a better service! The problems were because of the manufacturer, not EYG. EYG rectified the situation quickly and satisfactorily. The doors look amazing and have been a great asset to look of the house as well as the heating bills. I would highly recommend EYG and definitely use them again because we could not fault their efficiency, politeness and professionalism with such a caring and personal touch. Thanks very much, Fiona and Jim Kerr
Date of experience: July 27, 2023
D
David
US
EYG has recently completed our…
EYG has recently completed our extension. We are delighted. The manager has always responded quickly and thoroughly to all our questions. The teams working on our house were very experienced and professional. They arrived on time and worked quickly and efficiently. We have enjoyed their company. They were very helful in explaining their work and answering our questions. We have no hesitation in recommending EYG. July 2023
Date of experience: July 10, 2023
JR
All new windows and doors
I had detailed quote done done by Allan who was very thorough and talked me through everything. Andy and Josh arrived in good time, on the date as agreed. They carried the work out to a really good standard and were polite and cheerful. They cleaned uo after they had finished and i am really happy with how it looks. Keep up the good work guys!
Date of experience: June 3, 2023
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