Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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816 total • Write a review

Showing 811 - 812 of 812 reviews
ss
5 out of 5 stars

Front and Rear composite doors

Had new front composite door, rear door fitted. Smooth process from Sales to installation. Polite and Professional Staff.

Date of experience: January 6, 2019

PM
2 out of 5 stars

EYG Windows- Decent(ish) windows, poor after service.

Bought a house in Flamborough, and spent many thousands with EYG, in replacing all the windows,doors, patio doors, and extra windows added. The most recent fitting from EYG, a patio door to our kitchen which was around 14 months ago,leaks! Not all the time but when it does, boy it's like a tap as been left on. Phoned them up about this, because after all it's "GUARANTEED ". The response was, well it was rather wet and windy.... it's not my department, do you know where it's coming in, and then finally, I will get someone to ring you back, to sort it out. " Today "I said , "oh yes in the next hour or so" they said.............. well a month later..STILL WAITING! I have been out with a bucket of mortar and had ago myself... seems to be ok, but who knows, I'm not a builder. It's ashame, but if you buy something with a guarantee, you kind of hope a company like EYG, might just honour it! Still, looks like the replacement soffits and garage door will be going elsewhere.

Date of experience: December 20, 2018

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