Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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K

Kirsty

5 out of 5 stars
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E

Emma

5 out of 5 stars
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh

mike h

3 out of 5 stars
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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EH

Ella Holbrook

1 out of 5 stars
Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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Company details

Construction & Manufacturing

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All reviews

816 total • Write a review

Showing 311 - 320 of 812 reviews
c

Windows and door look great fitters…

Windows and door look great fitters where spot on. Only thing letting the job down was the communication from the office both before fitting and afterwards.

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I

First class service

First class service. Great installation. Good quality windows. Would definitely use again

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DH

Dave AND Regan did a five star job but…

Dave AND Regan did a five star job but came on the first day with incorrect materials and had to come back the following day to complete the job. Thus reason for four star rating.

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c

Very pleased with our new bathroom…

Very pleased with our new bathroom window. Our fitter was very polite and helpful.

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MH

WORKMANSHIP IS VERY POOR ORDERED A BESPOKE…

WORKMANSHIP IS POOR ORDERED A BESPOKE DOOR FITTED A STANDARD SIZE DOOR WITH PACKERS !! SO WE HAVE DOWN GRADED FROM OUR PREVIOUS DOOR ..STAY WELL CLEAR AND LEFT WITH US WITH CRACKED BRICKS AND A WENDY HOUSE SIZE DOOR STILL AWAITING TO RESOLVE STAY WELL CLEAR DONT WANT TO SORT THERE BODGE JOB OUT HAVING TO USE A PROPER COMPANY AFTER HAVING IT INSPECTED BY A SURVEYOR THERE WAS DISCUSS-TED REPORTED TRADES AND STANDARDS AND SOLICITORS APPOINTED

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K

inside Sill

Very good but still to finish inside sill

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AE

Totally disappointed

Did not turn up on 2 expected dates....3rd time , fitter eventually came but didn't have all the parts needed for the job, he seemed fed up and despondent whilst here, leaving the job unfinished and the workmanship was extremely poor - broken window- smashed retainer strip- no panel for front door( had to have temporary chipboard) - outdoor cloaking finish missing- dented edging on back door- window handles / trickle vents unfinished - silicone sealant not applied ( could see sunshine through edges!) . Nothing was said when it was to be completed. It took several more e mails to get a response from photo evidence sent to manager with written complaints/ who visited our home to see for himself. When the maintenance man came to make good of the previous shoddy work, he himself wasn't told of all the bits he needed to do! Hence we had to wait AGAIN, for faults to be rectified. Then.... when eventually we thought it was all done- after a heavy rainfall.....it leaked onto internal flooring! So fed up of the whole experience . Recently had faults rectified AGAIN- just waiting for it to rain now, to see if it's worked this time!

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MW

Very pleased with my windows

Very pleased with my windows, the design fitted my bungalow perfectly. The window installers were great .we had a few issues with the instoremen, but EYG were good to there word and they have been sorted out quickly. Overall a great job and nice quality windows as well .

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C

Good service excellent company

Excellent service very pleased with the conservatory very courteous workmen

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MA

Replacement windows

Account No 365917 I previously had a fully enclosed porch fitted (some 10 years since) and have been very satisfied with service since. However recently had replacement windows (not on porch) and have been far from satisfied. Initial visit fine but two of the jobs could not be fitted, one needed scaffold board, two windows had wrong width of gap. 2nd visit 3 panes fitted satisfactory, further 2 pains fitted but both had flaws, 1 deep scratch, 1 unsealed unit. Both replaced at a later date but puzzled as to why they were fitted in the first place?

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