Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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K

Kirsty

5 out of 5 stars
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E

Emma

5 out of 5 stars
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh

mike h

3 out of 5 stars
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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EH

Ella Holbrook

1 out of 5 stars
Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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Company details

Construction & Manufacturing

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All reviews

816 total • Write a review

Showing 301 - 310 of 812 reviews
c

Very Disapointed. Seven times to put 2 main windows & 3…

Seven times to put 2 main windows & 3 window sills. Also promised a discount when the manage came to the house. Still nothing. Would not recommend you to anyone!!!!!!!

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c

The fitters were really efficient .

The fitters were really efficient and professional, did a excellent job. Polite all through the work and cleared the debris away, l would recommend your company to anyone.

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T

Excellent customer service from…EYG

Excellent customer service from installation team & so impressed with composite front door ordered another excellent back door, Would highly recommend.

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A

Not quite 5 stars.

If the initial promise for fitting had been honoured and not a month after then it may well have five stars.

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PM

First class job

Kitchen, landing , bathroom and WC windows replaced by Sam and mate. Top job, no mess, friendly lads. Attention to detail and interior exterior finish, first class. The windows are only as good as the fitters! Thanks to all! Phil HOSM

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MJ

Had a composite door fitted

Had a composite door fitted. The workman was very efficient, polite. The door looks amazing. We are so happy with it.

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MH

Purchased a new composite front door

Purchased a new composite front door, side window and two further double glazed units for the ensuite. Was the best of three quotes received, and got a small discount for being an existing customer (had some bifolds supplied a few years ago) Fitted on the date agreed, fitters were efficient and left no mess. There was a small mix up with one of the units for the ensuite but that was sorted within 48 hours. Also received a referral bonus for recommending EYG to the mother-in-law who also got a new door from them. Will definitely contact them again if we have any future double glazing requirements.

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c

Very helpful when choosing our…

Very helpful when choosing our requirements, polite and clean and tidy fitters. A really good product.

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MW

Good job well done.

From start to finish EYG we’re professional and competent. They were accommodating of my missed appointments for the order and gave plenty of notice of delivery. The fitters were very good and completed the work tidily and quickly, the high quality of the doors is obvious and commented on by visitors.

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AH

The product quality and workmanship are…

The product quality and workmanship are totally outstanding. Contractors Jon and John were always professional, polite and friendly.... we couldn't have asked for more. The overall finish it superb and has transformed our home. Saying this we felt let down by the organisation and service provided by the offices. We kept having to chase for updates and an installation date. When the workman arrived they hadn't been informed about all parts of the contract so didn't have everything to finish the job - another team had to complete the work... they also arrived with the wrong coloured parts and had to go off sourcing material before they could carry on. We finally then received a call asking us to settle up the account even though I had already paid (but the information hadn't reached the installation team). This company appear to be held up by the sales representatives and contractors. Overall we are pleased with the end result but you may expect to have some trouble along the way.

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