Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Based on reviews, created with AI

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K

Kirsty

5 out of 5 stars
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

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E

Emma

5 out of 5 stars
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

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mh

mike h

3 out of 5 stars
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

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EH

Ella Holbrook

1 out of 5 stars
Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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Company details

Construction & Manufacturing

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All reviews

816 total • Write a review

Showing 321 - 330 of 812 reviews
JH

Excellent service throughout

Excellent service throughout. Staff professional and helpful and products were as described. Very pleased with finished result.

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A

I have had one window replaced

I have had one window replaced. All the visits and plans went according to plan and I have no complaints with the end result. Four stars because a bit expensive for one window.

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cM

Fitting of guttering etc.,

Very happy with the job they have done They worked very hard weather not very kind to them at times Thanks for a good job

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EH

no show!

was at Pennells and made an appt with Kirsty for someone to come round at 4.30 on 6th May 2021. On the 5th a male rang asking if he could change the appt from 4.30 to 3.30. We agreed. Come 4.45 on 6th no one turned up. Rang the office and was told there was no appt made!

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PL

Excellent Service

Door had recently become difficult to lock. Filled in service form last night, engineer arrived before 09:00 next morning and quickly sorted the issue.

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IP

Excellent company

Great design and fitted by experts. Very happy with finished result

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MP

Quick quote

Quick quote. Had to wait for 6 weeks explained they manufacture. Fitted in a day 2 doors. Excellent very professional and importantly friendly workmen. I would recommend.

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c

Very pleased with the way every thing…

Very pleased with the way every thing went, the men where very friendly and efficient in their work. Had 5 windows replaced in a day, very impressed

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JB

The men did a very good job

The men did a very good job. Very pleased.

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RM

Door and Frame

was assured when ordering the door, it would be fitted by December 2020. Dissatisfied with the service and lack of communication from the word go. When informing your team about the two small scratches to the door we were told not to worry about that because if anything happened to the door because of the scratches it would be covered by the guarantee. That to me is not Satisfactory, having paid £1075.00. and waiting an additional 3 months for the door, l expected the door to be perfect! Someone had to come out to correct the frame screw which had been left at a bad angle.

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