EYG Home Improvements
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Totally disappointed
Did not turn up on 2 expected dates....3rd time , fitter eventually came but didn't have all the parts needed for the job, he seemed fed up and despondent whilst here, leaving the job unfinished and the workmanship was extremely poor - broken window- smashed retainer strip- no panel for front door( had to have temporary chipboard) - outdoor cloaking finish missing- dented edging on back door- window handles / trickle vents unfinished - silicone sealant not applied ( could see sunshine through edges!) . Nothing was said when it was to be completed. It took several more e mails to get a response from photo evidence sent to manager with written complaints/ who visited our home to see for himself. When the maintenance man came to make good of the previous shoddy work, he himself wasn't told of all the bits he needed to do! Hence we had to wait AGAIN, for faults to be rectified. Then.... when eventually we thought it was all done- after a heavy rainfall.....it leaked onto internal flooring! So fed up of the whole experience . Recently had faults rectified AGAIN- just waiting for it to rain now, to see if it's worked this time!