sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
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EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
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Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
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Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
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Company details
Information provided by various external sources
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Contact info
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Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 231 - 240 of 812 reviews
PT
After sales service second to none.
We had new windows and doors fitted in 2013. A few minor issues were resolved very quickly. On Friday 27th August 2021 our front door would not unlock. It is our main entrance for a wheelchair user. I rang EYG just after 9am and they sent a service engineer that afternoon who repaired the door. That is service above and beyond.
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mS
Replaced Victorian Conservatory
We have just replaced our old Victorian Conservatory for a new one with a tiled roof. I can only say the installation was carried out by Jon & John in the most professional manner and the finish is spectacular. The fitters were on time daily, easy to approach and very polite and cheerful. I would recommend this company to anybody considering a new or replacement conservatory ¬ The company are not cheap compared with other suppliers, however the finish is worth the money.
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MB
Excellent service followed with an…
Excellent service followed with an excellent product which perfectly matched our expectations.
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L
New roof in the conservatory
New roof in the conservatory. The product was good, and the men who installed it were great. But the administration was appalling. In the quote £450 was included to take down and refit the ceiling fan/light. Within the statutory 14 days we cancelled the electrical work, as we decided that £450 was extortionate. When the bill was presented, the £450 had not been taken off. When we queried this we were only offered £167.50, as this was what they told us was the amount on the detailed account, which we never saw. The remainder was for scaffolding, which was not used. We finally got £430 off the bill. BEWARE.
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c
Truly appalled with this service.
Truly appalled with this service Will not recommend or use EYG and have reported our experience to trading standards A small garage window was fitted by two men they left two gaping holes in the top and bottom of the beading in the upper left aspect of the top window. They left knowing this and not mentioning it When reported to EYG another man was sent a couple of days later he stated that the beading has been crushed BUT then tried to re-install it We stopped him requested that it should be completely redone and encouraged pictures to be taken and the piece re-measured to fit Two weeks later another man came stating it had seemed as though the job had been completed No pictures had been attached and the measurements taken were incorrect He returned a couple of days later and replaced the beading and altough repaired the gaps on the left NOW left gaps on the right He remeasured and said would return During this time we were twice called by Dan to see if we were satisfied with the completed work. Fully expressed our disgust at the lack of professional expertise ,and reported to him how I had been spoken to by a manager called Paul who stated mistakes happen , what was my problem as it was being corrected and no good will gesture would be offered as he didn’t get involved in unnecessary things such as that. He was most rude and I was appalled Eventually after a six week interval the window was complete and a good will gesture applied. I cannot say the work is perfect Will look elsewhere to replace the windows in our home as no confidence or trust in a company which works in this manner on one small window !!!!
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Pa
Excellent
Just want to thank everyone at eyg, for what has been a job very well done. Barry the sales representative guided me and my partner through the design and sales process, also a massive thank you to Paul and Andy who did the installation to a very high standard. We are so pleased with our new windows and how it's transformed our home.
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cH
A very nice job
Great service. The crafts persons were very professional. Their was a personal pride in doing a good job. Instead of doing a bodging job on a pre-existing fault it was repaired professionaly. Every thing was done cleanly with minimal disruption. All was explained from first visit,very helpful, and polite. A Big thank you.
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mf
We have had the pleasure of Mark and…
We have had the pleasure of Mark and Damien fit new windows and doors to our house and we can not fault their work we are very pleased with the work finish and quality of the product would highly recommend
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IS
EYG HOME IMPROVEMENTS
From the initial visit by Fraser to quote for the replacement of our Facias, soffits and guttering , the visit of your surveyors the fitting within the estimated 11 week timeframe everything went according to plan and we were kept informed at all stages. The fitting team of Dave and Regan were excellent in all that they did, were respectful of our property and despite encountering an unforeseen set back , soon solved the problem and finished the work to a very high standard. Very very happy with the outcome and will not hesitate to recommend EYG
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