sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
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EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
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Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
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Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
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Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 221 - 230 of 812 reviews
SH
10 months to sort a badly fitted window…
10 months to sort a badly fitted window out 15 visits later finely ok not perfect but will do
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JS
Never again
We have used EYG twice before and we’re very satisfied. The third time was a complete disaster. Obviously have changed supplier as the frame design and colours have changed. Of the 3 windows and sliding patio doors, 2 of the windows were broken on fitting and the patio door was so badly fitted, the door could not be closed. EYG sent technicians to sort the patio door and it was so far out of true had to be replaced. Replacement arrived and the damaged done taking out the patio door necessitated a further visit to repair plaster work. Door is still not true and is a pain to shut ( ie have to slam it shut to be able to lock it without straining the lock) also there are holes in the corner which we will have to fill with mastic and the internal bottom plinth is badly fitted to the floor so that it could be easily pulled up, but we are so fed up with their attitude can’t be bothered but expect to have several maintenance calls to have it adjusted over the years of the warranty.
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c
When the initial fitting date was…
When the initial fitting date was cancelled because of Covid, I was sympathetic, but when the next date was cancelled I was angry and was in 2 minds whether to go ahead with the fitting. However, FULL MARKS to both of the lads who did come to fit them, they were terrific, efficient and leaned up after themselves. I am very pleased with the windows.
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SS
New bathroom PVC Window
New small bay PVC window fitted yesterday to the bathroom. Looks really good, well finished, all neat and tidy, both guys cleared everything up afterwards leaving no rubbish about at all. Excellant.
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OR
I was disappointed with the workmanship…
I was disappointed with the workmanship when fitting our door and window and lack of response when I rang up and was promised someone would ring me back but I had to ring up to find out why they didn't come back the next day to finish when I was told it would take a day..We ended up having to wait 10 days to get it finished..
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CC
Nice product , great fitters , a shame the management lacks focus
Looking for a new front door , i wanted a composite one in a Chartwell green ( sage colour ) . EYG quoted a reasonable price and i ordered it . The survey was done and the order placed , but that was basically when they went radio silent for about 6 weeks. I had to chase them and found it difficult to get answers . Eventually delivery was arranged and fitting. The guys who came were excellent , clean and thorough and the end result is very pleasing. Product supplied great , but they need to work on their communication skills with the people who employ them , we the customers They would have got 5 stars but for this factor.
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