sliding doors fitted
Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements
EYG Home Improvements
Reviews 816•
4.2
Construction & Manufacturing4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
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Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
4.2
Great
816 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Faultless
Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.
Order costing 33,000 with EYG they mess it all up
EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.
Pushy Sales -You’ll Never Get Rid
It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.eygwindows.co.uk
All reviews
816 total • Write a review
Showing 181 - 190 of 812 reviews
c
customer
US
We had two doors and a loft window…
We had two doors and a loft window fitted,both men worked efficiently and tried to keep the dust to a minimum. The loft window has a scratch on the glass and this was pointed out to us immediately and reported back to the office to arrange a new pane of glass to be fitted. Very impressed with doors.
Date of experience: October 10, 2021
AP
Door replacement
Door replacement. Fitters were polite and did a good job. Unfortunately only noticed after they left that the interior letter flap was scratched. Phoned Scarborough office the following morning and had an appointment arranged for it to be replaced within 3 hours. Very efficient.
Date of experience: October 7, 2021
Ea
Would highly recommend!!
We have just had all our windows, the front entrance door and new bi-fold doors fitted by EYG and taking everything in to account eg covid, availability of materials, delivery issues, manpower etc I believe we received a high level of service as well as good value for money. Where I can, I always look to use local companies employing local people. Yes, we had a few issues but EYG responded positively and in a genuinely caring manner. I would not hesitate in using them again especially if they come up with a deal on the rear entrance door I would like replacing. Highly recommended!!
Date of experience: October 6, 2021
J
Jessica
US
Brilliant service!
Brilliant service! Great service right from the start. We initially had our hearts set on a certain design, but once we went into the showroom our decision changed! This was no issue at all for EYG and our order was changed with no problems. We had the survey carried out soon after and just waited for our date for the door to be fitted. I had a call about a month in advance of fitting which for us was great as we could organise work commitments to be at home - Andy and Paul turned up bang on time and cracked straight on with fitting our new door! Once the door was in, they went through the aftercare sheet with me and made sure I was happy with everything - no complaints at all, and one very happy customer! Right from the off, this whole process was stress free and all for a great price. I would recommend EYG to anybody wanting to get any work done to their property with no hesitation! Thanks to the whole team at EYG, but especially Andy and Paul who came to fit the door - even when the rain came!
Date of experience: October 5, 2021
L
Lynne
US
HINDSIGHT IS A WONDERFUL THING
EYG asked us for a review could not gain access to their document so here is our review. Although placing the order for facias and soffits during covid we were told it would take four to six weeks in fact it took over a year. The survey alone took three months Communications between EYG and ourselves was very poor, ie: phone calls not returned, promises made but not delivered, ect, ect. After 9 months sub-contract fitters arrived to fit facias and soffits.whilst doing the work they damaged the window frame and glass. Which we had to find out ourselves as they failed to notify us at the time. Although they repaired the frame and the two paynes of glass unfortunately the glass is of greenhouse quality at the slightest drop in temperature they are covered in condensation. We now wished we had kept the damaged glass although 15 years old it was by far superior quality. We would also have appreciated being told about the loose slates rather than finding them in the gutter and on our driveway. Had to refit some of the downpipes to a better standard. We take no pleasure in writing this. Why can't we ever get to write a five star review for these home improvement companies who come to do work at our home?
Date of experience: October 5, 2021
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