Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 191 - 200 of 812 reviews
LC
5 out of 5 stars

Fitters arrived early

Fitters arrived early, pleased about that! Friendly and got on with the job without any hassle. 10/10 thank you.

Date of experience: October 3, 2021

DR
2 out of 5 stars

Not recommend

Not recommend Update Brilliant.. replied back you your message immediately… NO RESPONSE… brilliant!!

Date of experience: October 2, 2021

M
5 out of 5 stars

Successful renovation

Long “lead in time possibly due to COVID 19, but EYG Fitters were cheerful, helpful and very professional with minimum of fuss or disruption to home life, favourable remarks from neighbours and general improvement to appearance. We are very satisfied and we would recommend EYG for future work. Mike Thornton

Date of experience: October 2, 2021

c
5 out of 5 stars

Great service and customer care

Great service and customer care. We are pleased with our new smart front door.

Date of experience: October 2, 2021

Ls
5 out of 5 stars

Came early each day

Came early each day, not waiting around for them, work was done in the stated time, lads where very polite and friendly, cleaned everything up after them, you wouldnt even know they had been if it wasnt for my new beautiful windows and doors!! Would definatly recommend EYG!!!

Date of experience: October 2, 2021

WM
3 out of 5 stars

While the workmen were lovely they…

While the workmen were lovely they sadly cut through my Ariel wire, meaning I was without a telly until I could get someone to fix it. A small window was cracked but they did replace it quite quickly

Date of experience: October 1, 2021

MA
5 out of 5 stars

Prompt service

Prompt service. Neat and tidy workmanship. Very happy with all the quality.

Date of experience: October 1, 2021

P

Pat

US

5 out of 5 stars

We have been very pleased

We have been very pleased. I did leave a review on your Web page. Steve, who fitted the lintels was very professional and friendly and did an excellent job. Similarly the actual fitters, Lee and Paul couldn't do enough. There was very little for us to remedy at the end, they were very tidy and careful. I should also mention Barry, who explained the ins and outs and was very helpful and accommodating. I would certainly recommend EYG

Date of experience: October 1, 2021

c
5 out of 5 stars

Great installation and easy to deal with

Great installation and easy to deal with

Date of experience: October 1, 2021

G&
5 out of 5 stars

We had an excellent job carried out

We had an excellent job carried out. Andy and Paul were so quick, efficient and tidy. We have recommended EYG to friends and thank you again.

Date of experience: October 1, 2021

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