Review summary

EYG Home Improvements receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

K
sliding doors fitted

Had sliding doors fitted. 5 star service. Workers were very friendly and did a great job, leaving no mess whatsoever. Will definately use this company again for any home improvements

E
Faultless

Could not fault the company at all. From having Chris round to talk through the windows, then the surveyor, followed by prep work by the builder Raz and then the installing of the windows by Mark & Kevin. Had no issues, they worked professional, respecting the property and very clean workers. They are not pushy unlike Anglian Windows and this is the first time using EYG.

mh
Order costing 33,000 with EYG they mess it all up

EDIT - after posting they started to do things as per agreed. Ordered works costs 33,000 with EYG, there were the cheapest firm to quote by £2,000 by so this should this is not quote that is too cheap for the works etc. sadly its impossible to get them to actually perform and start work or even provide a start date as apparently there are issues with my order which sales need to resolve but never action.

Pushy Sales -You’ll Never Get Rid

It started off okay. I ordered windows through them but quickly realised that they are very pushy with sales. Salesperson made me order and pay then and there to get the ‘best deal’ and also wanted a man available, my partner, which I found extremely sexist and worrying. Got some sliding doors from them which were half fitted and left in a sorry state. I had to chase up months after to get this sorted which took two attempts to get right. Door wasn’t the right size which was disappointing. Since then I haven’t wanted to use them but I am getting cold called consistently on a weekly basis. Asked them to take me off from their contacts list which still has not been done.

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All reviews

816 total • Write a review

Showing 171 - 180 of 812 reviews
ML
5 out of 5 stars

Wonderful job by Connor and Stuart

Wonderful job by Connor and Stuart, couldn't fault the work and finish. Would certainly recommend EYG to anyone. Thank you.

Date of experience: October 18, 2021

NW
5 out of 5 stars

Excellent Service

I initially gave EYG 1 star rating due to poor workmanship on some guttering she had put up. It was shocking and poorly done, however since EYG have been aware the service is second to none, Julie has gone above and beyond to rectify the issue, I couldn't ask for more. I also have discovered they cover North Yorkshire so I too would use them in future.

Date of experience: October 17, 2021

B
2 out of 5 stars

You get what you pay for

Arrived 5 hours late with no courtesy call. Poor quality windows. Fitters tried to leave me with saw marks in the sills. Had to get them back to fit air vents. Suppose you get what you pay for.

Date of experience: October 16, 2021

D
5 out of 5 stars

Excellent new french windows

The new french windows have been excellent so far (as expected) and seem robust enough to last another 20 or so years. The installation was efficient and the installers courteous,

Date of experience: October 16, 2021

Mp
5 out of 5 stars

This is the second time we have used…

This is the second time we have used EYG for french doors. They are very reliable , turn up on time , professional and deliver exactly what we ask for. We would definitely recommend this company.

Date of experience: October 14, 2021

vg
5 out of 5 stars

Excellent service and communication…

Excellent service and communication from start to finish.

Date of experience: October 13, 2021

DF
3 out of 5 stars

Quality of product and fitting good but communication rubbish.

Quality of product is good and the fitters were first class and deserve 5 stars alone but the communication was rubbish and lucky I was in when fitters arrived because I had not been told they were coming on that day. Don’t know if I would use again as I like to be kept informed of what is happening

Date of experience: October 13, 2021

ST
5 out of 5 stars

EYG fitting my hybrid roof was a stress…

EYG fitting my hybrid roof was a stress free experience. The two gentlemen who fitted the roof were very professional, explaining what they were going to do. On the second day they arrived at my home early to allow them to make the roof completely weather proof before the rain forecast for the day started. Once the job was completed they removed all rubbish and left the place tidy. Cheers to them both. Sorry I can’t remember their names. Garry.

Date of experience: October 12, 2021

MG
5 out of 5 stars

The installation of my hybrid conservatory roof.

The installation of my hybrid conservatory roof could not have gone smoother. The installers were very professional, friendly and considerate. They got on with the job. The electrician came and did his bit which was fine. The plasters just got on with their job. When they left everything was cleared and left tidy. Not once did anyone ask to borrow something. Overall I was impressed with the whole operation and would have no hesitation in recommending EYG. I have used EYG on a couple of occasions before and their products and installation have always been of a high standard.

Date of experience: October 12, 2021

s
5 out of 5 stars

Although we had to wait and change the…

Although we had to wait and change the specification slightly, it was well worth the wait for our new front and back doors. The team who installed them were professional and had a lovely sense of humour.

Date of experience: October 11, 2021

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