I hv been with EL for like 13-14 yrs
I hv been with EL for like 13-14 yrs. and it’s an amazing Tution center. The way their tutors teach is absolutely remarkable. But they shud try introducing cheaper Tution options for struggling families.
4.7
Excellent
1,000 reviews
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Review summary
Explore Learning is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about communication and customer service.
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Based on reviews, created with AISee what reviewers are saying
Excellent
Very helpful and
Great team
Great team, very professional. Our son was reluctant at first but now seems to be enjoying it
Amazing place
So helpful with my daughter .. she always so excited to come in to see her tutor jenna .. my daughter now enjoying learning as the lessons are worked perfectly for her
Company details
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No description available yet.
Contact info
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Website
www.explorelearning.co.uk
All reviews
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Showing 31 - 40 of 996 reviews
JM
My Granddaughter attends the centre and…
My Granddaughter attends the centre and has come a long way with her learning Thank you to explore learning and Jenner her tutor who does a fantastic job and makes her feel really comfortable and at ease 😃
Date of experience: May 21, 2025
MP
EXPLORE LEARNING RUISLIP
I had a progress meeting with Krupa at explore learning in ruislip to discuss my 6 year old and 8 year old's progress of their weekly sessions. I was incredibly impressed with krupa's professional approach and the immense detail she provided for both of their progress in Maths and English. Krupa answered all my questions and concerns and i felt happy that my children are part of a great place to develop their learning outside of school. I'm so pleased we joined explore learning in Ruislip 16 months ago and highly recommend it to anyone thinking of joining!
Date of experience: May 21, 2025
cm
Excellent customer service from the…
Excellent customer service from the Barking centre. I can’t thank the management team, Anjola and Aisah enough! They are always willing to help, the tutors are really friendly and patient with my child and I’ve seen his confidence grow immensely since joining. I will be sure to recommend the Centre to everyone at church!
Date of experience: May 21, 2025
TA
Amazing way of learning for kids.
The learning process for kids, the opportunity to have progress meeting and discuss any challenges or way to better the learning for the kids. Also if you can’t make it you are able to change the dates on time do a date that suits. There is a lot of availability time slots.
Date of experience: May 21, 2025
pw
JURY OUT
JURY OUT? recommended to me by a parent so far i have had a very bad experience with this company and we have not even got to the learning yet. Firstly i signed up for a in-person tuition trial at their new cross centre. Then i thought rather than drive i would try it online first so i changed the appointment to online. I thought they would contact me about the new online appoinment they have my number i changed it but they didnt so at the time i was there with my child who i rushed home from school but no one called or emailed to give any info or even to check if i was waiting and had problems joining which i did, why didint they call? I tried to call explore learning but for all centres and online they just they have one number who after 5 calls over next few days just states no one is available... i really thought the company had gone bust as so little effort and what about a receptionist for all centres and online rather than waiting until teachers are out of a lesson? I thought i would try again and this time was given online appointment from start - but as i was unsure if they would show up i called and emailed. they called me back the next day where i asked the lady what happened, she said she didnt know and i said fine. I asked if the appointemnet later was taking place as again taking 2 children home quicklyh in traffic but she said she didnt know, and online was separate departent. I said ok but surely you have on computer or can call then as its same company and she said not really and i was like you are the same company why cant you find out as i need to know.... she said i have had enough of this have a nice day and put the phone down? i was streesed and needed to know and she was no help at all. i called back another person answered who to be honest was much better at dealing with people and asked me to email him screenshots of appoinments so he could investigate. I did but the very small pictures did not get through as issue with their email mailbox and i have to tell him his mailbox was full - does this company not know this? so still not sure if online would happen i was waiting and this time i had a link to use. The appoinment was fantastic so my hope was renewed ... that night i tried to sign up but the website wouldnt take the payment kept going to a page saying whoops this page does not exist? tried again same thing and another hour wasted - have i paid i dont know tried again same thing. jury is out as we have not been given a tutor yet , and the free trial was great but emails dont work website payments dont work, cant log in, no one ever answers the phone no one calls so lets see but i dont have high hopes.
Date of experience: May 21, 2025
D
Darille
US
My son is loving being back at explore…
My son is loving being back at explore learning! My 11 year old like most pre teens likes to moan about going anywhere lol but not once as he moaned or said he doesn't want to go to his tutor session. He comes out after every session beaming. The team their have been fantastic! My son is sen and has medical needs and they have been spot on with everything. We are very happy with how everything is going.
Date of experience: May 20, 2025
sc
Terrible customer service and also some…
Terrible customer service and also some terrible tutors you need to be very selective with who you are given. I’d take your money elsewhere I see your reply - but I have been given some terrible tutors over the year, no refunds for sessions your system failed for. The system does not work and should be invested in for improvement, performing well under par for what I expect for the money you are charging.
Date of experience: May 16, 2025
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