Fantastic customer service!!!
Fantastic customer service!!!

ExactMats is a company specializing in premium surface protection solutions for various environments, including automotive, residential, and commercial spaces. The company offers a range of products, including exact-fitting floor mats, clear cabinet liners, and drawer lining services. ExactMats is committed to providing high-quality, durable protection that enhances the surfaces it covers without compromising their appearance. Targeting homeowners, office managers, and automotive enthusiasts, ExactMats has established itself as a reliable choice for those seeking effective surface protection. Their products are made from 100% pure vinyl, ensuring clarity and quality. The company prides itself on its U.S.-made offerings and emphasizes customer satisfaction through its service and product excellence.
Consumers overwhelmingly praise ExactMats for their high-quality products and excellent customer service. Many reviewers highlight the precise fit of the mats, noting that they protect their vehicles and floors effectively while enhancing aesthetics.
Customers appreciate the durability of the mats, with some mentioning they have used them for years without issues. However, there are a few complaints regarding sizing discrepancies, with one reviewer receiving a mat that was larger than ordered, which raises concerns about quality control. Despite this, the majority of feedback reflects satisfaction with the product and the company's reliability. Overall, ExactMats is recognized for delivering great products that meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 198 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 3 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 198 most recent reviews.
“As precisely-measured, nearly imperceptible coverings, rectangular and circular ExactMats safeguard my wood and balco...”
“Ordered a Mat from them, gave them the exact measurements and I received a mat 3/4" larger than what I ordered”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | — | 198 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: ExactMats is #1 of 5 on overall rating in this group.
198 reviews of ExactMats. Filter by what matters to you.
Fantastic customer service!!!
The ordering process was easy. The mat came sooner than I expected and it was an exact fit. I have all Exact Mats in my Lexus. They always stay in place. A great product. Have had them for 12 years. Only the driver’s side has had to be replaced due to wear.
They sent me the wrong product as it was way too big to fit my car. On their website they state they would get back to customer within 1 day, not the case! I had to leave several messages before I even got a response. After admitting it was their error, I sent back product the same day I received their return label and emailed them about the return. You would think they would be a little more proactive and send me the correct product ASAP. They did not do anything. After this I asked for a refund. Would not recommend this firm, there are other manufactures/companies with the same product. Go buy it from them
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Excellent Product
Superior in every sense of the word!
Poor quality product. Way over priced. Exact mats will spam your emails everyday if you order from them. Not worth the hassle. Wish I never purchased.
Good product... but a big pricey.
Great company to do business with!!! We had a little problem with my order but they quickly made it right and I like the product a lot!
David was outstanding and assisted me immensely with the pre-mature yellowing of drivers side of my Cadillac DTS's ExactMat floor mat. I also ordered a new rear set for my wife's 2010 Camaro rear passenger area. I thoroughly enjoy the ExactMats and how they cease any wear on the original or upgraded carpeted inserted Lloyds Mats. Again David was fantastic and extremely helpful!!!! I have already told my close friends and relatives about how terrific your products are.
The purchase price is reasonable and the shipping was quick. My mats fit my car exactly and they are high quality. I love my exactmats!
Exact fit for the vehicle. Quick response and shipping after the order.
Great mats. Order them every time I get a new car!
Great product.
I am a 5 time customer. There has been no other mat, that I have put in all my autos, over the last 14 years.
We have these mats on both our cars and love them. Love that they are clear and the carpet mats are visible. Also other Matt’s have deep crevices that collect dirt and dust in the corners and they fade. The ExactMats are the exact shape of the catheter mat. Highly recommend!
ExactMats is a company specializing in premium surface protection solutions for various environments, including automotive, residential, and commercial spaces. The company offers a range of products, including exact-fitting floor mats, clear cabinet liners, and drawer lining services. ExactMats is committed to providing high-quality, durable protection that enhances the surfaces it covers without compromising their appearance. Targeting homeowners, office managers, and automotive enthusiasts, ExactMats has established itself as a reliable choice for those seeking effective surface protection. Their products are made from 100% pure vinyl, ensuring clarity and quality. The company prides itself on its U.S.-made offerings and emphasizes customer satisfaction through its service and product excellence.
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