I still did not receive my ticket via…
I still did not receive my ticket via email or text

Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
Event Tickets Center receives mixed feedback from customers, with a significant portion expressing dissatisfaction. While some reviewers appreciate the ease of purchasing tickets and the enjoyable atmosphere at events, many others report serious issues with ticket validity and pricing.
Complaints frequently highlight that tickets purchased through the service are often not accepted at venues, leading to frustrating experiences. Additionally, customers mention being overcharged and facing difficulties accessing their tickets due to poor customer service. Despite a few positive experiences, such as enjoyable events and quick purchasing processes, the overall sentiment leans negative due to the prevalence of critical issues. Many consumers advise against using this service, citing it as unreliable.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.7 | 160 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 3.8 | 10 |
| Jul 25 | 2.8 | 90 |
| Aug 25 | 2.3 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Easy and helpful viewing and purchasing my tickets”
“This was the worse experiences”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Tickets & Venues.
| Company | Overall | Legit | Value | Website & app | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.7 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | 1.7 out of 5 (poor) | 2.6 out of 5 (poor) | — | 160 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1.4 out of 5 (poor) | 1.9 out of 5 (poor) | +9% | 424 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 |
Bottom line: Event Tickets Center is #3 of 5 on overall rating in this group.
160 reviews of Event Tickets Center. Filter by what matters to you.
I still did not receive my ticket via email or text
Those tickets were scam, once I tried to get into the rodeo they told me they don't have a general admit. I have to buy a new ones.
This site is a complete scam and entirely a money grab. I just threw hundreds of dollars in their pockets for a comedy show I could have acquire all three tickets directly from the venue for less than one from Here. I will also be canceling this one credit card for suggesting this company.
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Polarized pattern: few middle ratings. 37% of recent reviews are 4–5★ and 53% are 1–2★.
Made a mistake in my tickets. Bought the wrong ones, I got the insurance and was told I couldn’t use it. Just out the money now. Terrible site. Would never use again!
This company over charged me. The tix for the event were only $22 each. I bought 3 tix and was charged $280. I thought I was on the event webpage but apparently this site was linked to it as well. Its a scam and a rip off and they refuse to refund my money.
Zero stars if I could.Two hours after I ordered the tickets I realized I’m not going to be in town so I tried to have it canceled. Apparently once purchased you get no refund. They did offer a store credit but again I can’t go and if they won’t cancel my purchase with full refund, why would I want to use this company ever again?
Arrived a 1/2 before the game only to sit in traffic for 45 minutes. Then find out all the parking was gone unless we wanted to park downtown somewhere and walk. I know Canada Day is busy but clearly the parking isn't being used for just those attending the games. I also noticed alot of wasted space in the lots which could allow forore vehicles. Ended up an expensive lesson since we just ended up going home.
Tickets were double the price then off the website my grandma tried to buy me these tickets and got absolutely scammed
I had an extremely frustrating and shady experience with Event Tickets Center (ETC). I visited their site to view ticket prices but did not complete a purchase—yet they charged my card over $1,200 without my authorization. I immediately contacted them (within an hour) to cancel, only to be told all sales are final, even though no tickets were issued, no confirmation was received, and no product was delivered. Their customer service was unhelpful and evasive. The only way to contact them was via email (which they ignored at first), and when I finally spoke to someone by phone, the assistant manager outright refused to let me speak to a supervisor. Even worse, when I asked if their resellers are legally licensed to operate in Georgia (a legal requirement), they refused to answer. They told me the tickets wouldn’t even be delivered until eight months later, which just seems designed to run out the clock on my ability to dispute the charge. This company acts like a scam operation—they process charges without consent, hide behind “all sales final” language even when nothing has been provided, and won’t offer basic transparency. Avoid Event Tickets Center at all costs. You’ll likely pay triple the actual value, get no real customer support, and risk losing your money altogether.
This site engaged in predatory business practices and enables resellers to list tickets for sale that they have NOT yet even purchased at exorbitant prices and then charge a massive service fee on top and then deny you the ability to cancel your unfulfilled order with the rationale that they only facilitate the transaction. They claim to be a "resale marketplace", but you can't resell what you haven't yet purchased. In my case they are nothing but an inflationary marketplace enabling fraud and theft. I bought tickets from this seller assuming they directly represented the venue and immediately realized my error. When I attempted to call the merchant and have them cancel the order, they claimed there was nothing they could do. I have still not received my tickets. This is an awful company that uses shady and deceptive practices to make a profit.
I wish I would have paid attention to the fact that the tickets were NOT directly from the CLO. This site was the first to appear after my search. I am annoyed that I paid over face value.
I purchased baseball tickets based on information I read from the site. After my purchase, I immediately realized the game was an away game, even though I had specifically looked up games at the local stadium. I immediately contacted the company, and they informed me they did not refund purchases made in error. This lack of consideration amounts to thievery on their parts. They are keeping my money knowing full well I made a mistake and refuse to consider refunding me. This is despicable practice. I will never purchase another ticket for anything posted by this company, and I will make it a point to call them out whenever possible. If you choose to use this company, then know their “100% guarantee” is a lie.
Well, I paid almost 300 for tickets I’m now realizing I could have bought directly from the venue for 50 bucks each, so the upsale is outrageous. I can’t get my money back, can’t sell them, so yeah absolutely go f this site, will actively tell people as much as I can about not buying anything from this site. edit: thank you for your bad reply and nonsolution. the least that could have happened is when i immediately contacted you after purchase, i should have been allowed to cancel. i dont even have the tickets to resale, even though they are digital. still extremely unhappy, thank you for nothing.
I placed this order before realizing I could not attend the event and now they are telling me we cannot get a refund for our tickets
Passes disabled. Will have to fix at auditorium unless you can
This was the worse experiences. My family bought me a ticket. When I spoke to customer services I was told because the ticket was downloaded it was not redeemable. No didn’t see this explanation in any print. When I arrived at the ticket box office on the actual ticket stub it shows a price of $14. I was charged $40+$8 fees for a $14 ticket. Total of rip off of $7.25. I do intend to file a dispute with my bank. I will contact the better businesses to report this this incident.
The venue didn’t provide a VIP experience, no separate line for VIP, same line as general admission, No early access too merchandise like other venues. Over serving patrons alcohol, drunk annoying people right in front of us, vaping and use of illegal drugs near us. No use of metal detectors, allowing back packs into the venue with out searches. I messaged the venue board about my experience with no response…… Venue was Eastern Idaho State Fair
I strongly do not recommend using this service. I bought tickets to the Royal Connedian Circus in Burlington using this service. The price on the website was 123 US dollars, which is equivalent to 180 Canadian dollars. In fact, the price of a ticket to the Royal Connedian Circus is 45 Canadian dollars. So I overpaid for the ticket four times more. I would recommend buying tickets from the Royal Connadian Circus seller website rather than from a reseller, which is significantly more expensive.
The tickets were not considered valid upon arrival to the event. They would not accept the downloaded copy and when the barcode was run, they stated the tickets were under the name of a different person and not me, the purchaser. Venue denied entrance. Eventticketcenter would not refund tickets or provide a reasonable solution to resolve issue. When I reached out to customer service, they stated that the seller provided adequate evidence that the tickets were scanned and/or used. Then explain why I was denied entrance by the venue?
Event Tickets Center is a comprehensive online ticket resale marketplace that caters to a wide range of events, including concerts, sports games, and theater performances. Customers can easily browse through millions of tickets for thousands of local and national events, ensuring they find the perfect seats for their desired experiences. The platform features interactive seating charts and a user-friendly checkout process, making it straightforward for users to purchase tickets. The company prioritizes customer satisfaction with a 100% buyer guarantee, providing peace of mind for ticket buyers. Event Tickets Center serves various demographics, from concertgoers to sports fans, looking for authentic tickets to their favorite events. With a focus on simplicity and security, the company aims to deliver a reliable ticket-buying experience for all users.
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