Review summary

eSky Travel has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

E
Excellent support and quick resolution!

I had some issues with my booking, but the team resolved everything very quickly. I’m really grateful for their fast and helpful service. Thank you!

Ligg unna Esky!

Svindel, men gjort utspekulert. Dette firmaet må lære forskjell på lovlig og etisk riktig. De har lagd en nettside, som ja, sier at man er på esky sin nettside, men de har kjøpt annonseplass hos google som gir de førstetreffet, og første linja sier (f.eks) RYANAIR - BESTILL REISEN HER. Så, når man da er litt kjapp, så funker svindelen. Man går inn på nettsiden, og fyller automatisk inn info og klikker seg videre. Man er veldig nøye på å fylle inn riktig info og med å skrive inn kortnummer etc, så da blir man lurt av utformingen. De sier de er veldig tydelig, men det er ikke det første gang man er inne på siden. Det de tjener penger på er et "servicegebyr". De gjør ingenting. De har et script, som bestiller billetten for deg inne på nettsiden til flyselskapet, og som sender deg tid for å bekrefte. Om noe skjer, og du ikke kan reise, KAN du få igjen beløpet, men ikke servicegebyret. Så de lurer deg og flyselskapet. Og, les under her nå, på svaret som kommer fra de: "Vi er tydelige på at vi er et ledd mellom den reisende og flyselskaper, og det står tydelig på nettsiden at de er esky, og at det også står i terms and conditions". Seriøst bare les svaret som kommer 😂 Dette er skrevet etter svaret ble skrevet fra Esky: svarte akkurat som jeg skrev de ville.

They wrost travel company

I boght tickets to Italy with esky. The departure flights took 3 days before I was able to take off which made me miss the wedding we were attending. The airlie said I needed to go through esky for a refund since they were the company I purchase the ticets through. esky has not been helpful at all and refuses to help get me a refund. They keep dismissing me and I cant get to a erson to talk to to discuss my problem. I would NEVER use esky in my life. There is no way of communicating with them.

No stress

It is simplified and no complications with regards to filling the documents. I just love the smooth flow

Company details

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Contact info

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All reviews

1,000 total • Write a review

Showing 931 - 940 of 996 reviews
NM
1 out of 5 stars

I booked to fly from Johannesburg to…

I booked to fly from Johannesburg to the Cayman Islands, a one way ticket. I paid and the transaction went off on my account. I then received an email saying that the flight has been cancelled and that I will be refunded. I waited six days since I assumed it would take that long to refund the money but nothing. I contacted them to find out about my refund and they told me that my booking was canceled due to the rejection of the card. This obviously not true, and I sent them the bank statement clearly showing that the transaction went to HAHN MIAMI INTL USA which was done on eSky. The refused to listen and refund me. The biggest mistake was booking with them. Please be careful people there are sights such as eSky that are not honest unfortunately. I'm deeply saddened by this as this was a lot of money taken. I've been contacted by eSky but they keep referring me to different people and telling me they will contact me.

Date of experience: July 20, 2023

C
5 out of 5 stars

esky va salveaza!

Am obtinut usor bilete dus-intors București-Istanbul, cu pret avantajos, conditii optime!

Date of experience: July 20, 2023

GH
4 out of 5 stars

Flight to Budapest

The service and on-line platform were super and user friendly, but I experienced some difficulties contraction your agents for additional information.

Date of experience: July 20, 2023

GP
4 out of 5 stars

Nice price selection

Nice price selection! Easy booking and payment! It was a technical misunderstanding not covered in FAQ, which was finally explained and I hope everything to be fine.

Date of experience: July 19, 2023

v
1 out of 5 stars

DO NOT USE THIS COMPANY

One of the worst travel companies around. We made a slight error in the name on one of the tickets and gave one months notice on the error and asked for it be changed. We were assured this would be changed, and charged £100 for the change. I had to constantly email asking where the new tickets are and was assured that it was 'being processed' or 'being made our highest priority' or 'being marked urgent' or 'being taken to another department' (as if it takes much effort to change the name on a ticket). Finally, after very many emails across the month I was told 4 hours before the flight that they did not manage to process it. I did not ever receive the new tickets and my friend did not get on the flight - which cost him hundreds of pounds. On top of this, we paid for the additional service of online check-in and they simply did not provide it. When I emailed asking them about this they once again continually assured me I would be checked in, but once again they lied. Please do not bother with this company. Talking to them is like smashing your head into a brick wall... over and over again.

Date of experience: July 19, 2023

NM
5 out of 5 stars

Prvi put i prošlo super.

Prvi put i prošlo super. Dobro je da je sve logično i prosto...za šire mase ;)🤣

Date of experience: July 19, 2023

ZZ
5 out of 5 stars

Gyors egyszerű foglalási folyamat

Gyors egyszerű foglalási folyamat, remek árértékarány előfoglalással. Remélem a becsekkolás és a repülő út is ilyen zökkenőmentes lesz! Köszönöm

Date of experience: July 18, 2023

LM
2 out of 5 stars

Devo partire e ancora non mi sono…

Devo partire e ancora non mi sono arrivati i biglietti, vorrei capire se posso avere il rimborso dei soldi, o i biglietti 1269055133

Date of experience: July 18, 2023

RP
1 out of 5 stars

Biglietto non ricevuto

sono trascorsi molti giorni e la mia prenotazione 2088491558 risulta ancora "attendere il pagamento". Onde evitare di rimanere senza biglietti, dato che ancora non sono stati emessi, se per voi è più facile annullarla, vi chiedo di farlo CON URGENZA.

Date of experience: July 18, 2023

A
5 out of 5 stars

The Best of the world!

The Best of the world!

Date of experience: July 18, 2023

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