eSky Travel
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I booked to fly from Johannesburg to…
I booked to fly from Johannesburg to the Cayman Islands, a one way ticket. I paid and the transaction went off on my account. I then received an email saying that the flight has been cancelled and that I will be refunded. I waited six days since I assumed it would take that long to refund the money but nothing. I contacted them to find out about my refund and they told me that my booking was canceled due to the rejection of the card. This obviously not true, and I sent them the bank statement clearly showing that the transaction went to HAHN MIAMI INTL USA which was done on eSky. The refused to listen and refund me. The biggest mistake was booking with them. Please be careful people there are sights such as eSky that are not honest unfortunately. I'm deeply saddened by this as this was a lot of money taken. I've been contacted by eSky but they keep referring me to different people and telling me they will contact me.