Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Contact info
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 61 - 70 of 399 reviews
LF
Darren was very easy to work with
Darren, was very helpful in every aspect, selling my house was a little challenging some buyers were just unbelievable but he got me a buyer in the end. He was able to see who was serious and who wasn’t. Kept my house open until he was a good buyer. Thanks for all you did
Date of experience: September 5, 2024
IE
Experienced all knowing estate agents
Pretty much matter of fact approach that finally sold our impossible to sell house, in a difficult location, but they did it while we had another more trendy estate agents to go around in circles but failing in the end. Thumbs up to Cem and Darren and the whole crew of staff that saw us through this really stressful times and said the right things at the right times.
Date of experience: September 4, 2024
A
Ania
US
From the moment we had an offer on our…
From the moment we had an offer on our house and Darren took over, our experience with equity was fantastic. He was calm, clear and honest throughout and we felt that we.couod trust him to move the process along at the right speed.
Date of experience: September 4, 2024
MB
Excellent team, excellent customer service!…
I would have no hesitation whatsoever in recommending Darren and the team at Equity if you are selling your property. They provided excellent advice, support and communication throughout the sale process and couldn’t have done a better job. I was delighted with the service Equity provided.
Date of experience: September 3, 2024
S
Steve
US
Darren in progressions
Darren was professional to a tee, with a 'can-do' attitude. He was supportive, delivering on his promises daily. Darren held my hand throughout the whole home buying and selling process, understanding my needs, anxieties and concerns and meeting me right where I was each and every time. His customer centric focus provided me with an experience that was second to none. I would wholeheartedly recommend Darren at Equity to anyone buying or selling their home. He is a top man who knows his stuff and applies it with heart, grace and a willingness to serve.
Date of experience: September 3, 2024
AD
I cannot recommend Darren enough
I cannot recommend Darren enough! From the minute we had an offer on our property, Darren was on the case, providing us with regular updates on the progress of the sale, being the point of contact between ourselves, the buyer, the multiple chain, the chains estate agents etc etc! Darren made the selling process as smooth as it could have been and we’re super grateful. Thank you!
Date of experience: August 13, 2024
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