Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 41 - 50 of 399 reviews
SD
Darren and Equity communicated well
Darren and Equity communicated well. Can’t remember the name of the original agent that showed us round but he was great. Managed to get the keys promptly on the day.
Date of experience: December 3, 2024
AC
Matthew from Equity estate agents came…
Matthew from Equity estate agents came and valued my property in May. I had to wait for 9 days before they can act as my new sole agent. I had my home on the market since September 2023 with another estate agent never sold my home. As data protection I will not add the the estate agent company's name, When the contract finished end of May 2024 icontacted Equity estate agents. gave them the go ahead as the sole agent. 1st week of June 2024 Matthew called me and told that he had a potential buyer. The client came and viewed my property. The very next day. I had a call from Darren takes over and looks after the sale. When he called me and told me about the clients offer I accepted it. Although there were complications on the way while the buyer did over budget. It took a while for them to come up with the funds. Darren at Equity told me to have faith with him ( Although it was no fault of his own or Equity estate agents) It was the buyers it took a while to exchange and complete. Darren was amazing and kept me always informed. Hand on heart Equity will sell you your property they are very friendly and professional. Keep up the good work Darren & Matthew making my new dream home come true.
Date of experience: December 1, 2024
SK
Overall a great service
Darren and the Equity team were great. They were pro-active and the team were very thorough with their communication. The team were perhaps a bit too conservative when it came to what the value should be but I can understand why they valued it did. We're pleased it sold for what we wanted it to sell for. Overall a great service in a stressful process and i would recommend them to other sellers.
Date of experience: November 29, 2024
AA
I actually was recommended Equity…
I actually was recommended Equity through Get Agent. They were my wildcard valuation because most homes in our area are covered by two other agents. The minute I met Matt and his team I knew they were our best bet. They understood us, our home and the market and they were willing to go above and beyond to make our sale as easy as possible. I have really appreciated their honesty and professionalism and I would highly recommend them to anybody looking for a good agent.
Date of experience: November 19, 2024
RJ
Used Equity after my first agent was…
Used Equity after my first agent was not making progress with my sale. Decided to try Equity and things started to happen quite quickly, my two sales and one purchase were soon completed to my satisfaction. Special thanks to Darren and Matthew for stirling work to make sure the transactions went through as smoothly as possibly.
Date of experience: November 18, 2024
AC
Darren delivers!
Darren was brilliant at holding together a very challenging chain where my 88 year old mother was moving from a house to a flat. He worked extremely hard contacting all parties involved to ensure that the deal went through. My mother is now safely moved in to her new home. Many thanks Darren and Equity Estates.
Date of experience: November 18, 2024
IU
Excellent services
The service reentered was top notch
Date of experience: November 18, 2024
NR
Beautiful Experience
Darren and Jamie made our first home purchase a beautiful experience. Jamie was always reachable and provided kind and helpful advice that facilitated quick decisions on our part. Darren showed understanding and always made vital interventions that led to successful exchange and completion of the purchase.
Date of experience: November 5, 2024
GD
Darren did a sterling job facilitating…
Darren did a sterling job facilitating a difficult and prolonged sale of my house. Despite the first buyers pulling out after 4 months of waisted effort, he managed to very competently chase all parties involved, leading to the succesfull sale of the house. Very happy and satisfied customer! Thank you, Darren!
Date of experience: November 5, 2024
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