Review summary

Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

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Based on reviews, created with AI

See what reviewers are saying

M
Not a good experienceI

I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.

K
Highly Recommended

The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,

A great selling experience

We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.

D
Exceptional and caring service

Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.

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All reviews

403 total β€’ Write a review

Showing 301 - 310 of 399 reviews
Cw
5 out of 5 stars

I would Highly recommend Equity to Anyone

I would Highly recommend Equity to anyone. From start to finish they were more helpful than any agents I’ve used in the past . My main contact was Saby , she was really helpful and friendly, but efficient and professional at all time. Thank you Saby and all at Equity for helping me get my new property. Colin whittaker/ Enfield

Date of experience: October 8, 2020

HC
5 out of 5 stars

Good service

Prompt and professional service.

Date of experience: October 1, 2020

SZ
5 out of 5 stars

Equity state agent is the best agent

Equity state agent is the best agent, they were my landlord for 2 years and they really looked after me. 100% I recommend Equity they are very polite and very professional I’m very happy. Thank you !!

Date of experience: October 1, 2020

HI
5 out of 5 stars

The best agency

The best agency

Date of experience: October 1, 2020

BA
5 out of 5 stars

Very thorough, professional and patient

We recently moved into a new property via Equity Estates, and even throughout the current crisis, the process was very thorough from arranging viewings, checking requirements, referencing etc and they handled things with patience and professionalism

Date of experience: August 31, 2020

kB
5 out of 5 stars

equity estate agents have been very…

equity estate agents have been very helpful, especially Saby and Gina, I was found a place in no time of looking, the process in securing my flat was fast and very easy going .I am looking forward to my journey with renting with equity.

Date of experience: August 29, 2020

O
5 out of 5 stars

Staff are efficient and caring

Having been a tenant in a property managed by equity estate agents team I have always found staff to be efficient and promped when dealing with any problems. The staff are polite and and caring. A special thank you to Androulla and team who have alway gone above and beyond to assist.

Date of experience: August 13, 2020

LB
5 out of 5 stars

Fantastic customer care - Darren Nelson & team

8 years ago Darren Nelson, sold me a property in Enfield. He also successfully assisted me to sell in 2019. This was not easy as I had numerous delays due to my solicitors not dealing with the legal matters appropriately. He constantly chased them and made sure they were on top of things. Even to the day of exchange 9 months later he had to step in, to ensure I could move into my home. I am really grateful happy with the service I received.

Date of experience: August 4, 2020

TG
5 out of 5 stars

Equity go against the usual mold of Estate Agents

Equity go against the usual mold of what an estate agent is, Darren and his team have been first class in all aspects of dealing with my sale, there communication and efforts are fantastic, they have been totally honest an open from day one absolutely no hard sell. Just a totally genuine honest service. I have no hesitation in recommending them to others, to be honest I will miss them.

Date of experience: July 29, 2020

jg
5 out of 5 stars

The team were so helpful

The team were so helpful, professional and efficient. They made such a huge effort to get me into a flat perfect for me. A big thank you to Saby, Naz and Gina.

Date of experience: July 25, 2020

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