Not a good experienceI
I am surprised that anyone is able to use this agent They never answer their phones or reply to messages. Not a great or professional estate agency. I would never use them again even if they did answer their phones.
4.9
Excellent
403 reviews
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Review summary
Equity Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
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Based on reviews, created with AISee what reviewers are saying
Highly Recommended
The sale of the property was accomplished with a high level of proficiency with a successful market strategy. They were readily available to answer all questions. I highly recommend Alfie, Darren & Matt from the Hertford Rd. office,
A great selling experience
We chose to go with the Equity team because we really appreciated that, when they arrived to do the valuation, they were not pushy. We did not feel like we were being upsold, and they simply presented the facts. Their fee was also very reasonable, which helped confirm our decision to go with them. The marketing for our property was carried out incredibly quickly and to a very high standard. We felt they truly did our home justice. Once we accepted an offer, which thankfully happened quite quickly, we worked closely with Darren Nelson to see the sale through. We were really impressed with how clearly and promptly he communicated, and unlike our previous experiences, we felt we could genuinely trust what we were being told. Of course, buying and selling property is always stressful, but we cannot imagine another company delivering a better level of service. We highly recommend Equity, and especially Darren, to handle your sale.
Exceptional and caring service
Darren Nelson is one of the most professional, knowledgeable and considerate agents I have come across. A long and drawn out sale was made completely bearable by knowing Darren was on our side. Just a brilliant service.
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Website
www.equityestateagents.com
All reviews
403 total • Write a review
Showing 311 - 320 of 399 reviews
HA
I am very happy with Equity
I am very happy with Equity. Their service has been great. They have been amazing from viewing to completion and even after becoming one their tenant, they have been on point with fixing things in the property whenever something is damaged. Specials thanks to Julia and Naz. Thank you both.
Date of experience: July 24, 2020
EB
We are very happy with Equity Estate…
We are very happy with Equity Estate Agents based at Hertford road. The service was excellent from viewing to completion. Special thanks to Saby and Naz for all their help and support. Communication was excellent. Thank you
Date of experience: July 21, 2020
E
En
US
Returning tenant.
I've been renting a property with equity for 7years, the service they provided me within the 7 years was always on point and any issues they've resolved straight away.. Now am back with them again without a dought and will never dought this agency and I have also recommended family and friends. Perfect team. Perfect service.
Date of experience: July 9, 2020
GB
Assistance with Flat Rental
Gina organised tenants for my property handling all of the contractual terms, registering the deposit, organising viewings and managed the tenants expectations. Overall a great experience and a smooth and quick let, would use again.
Date of experience: July 9, 2020
S
Samia
US
Great experience!
I bought my property, in the Enfield area, through Equity in June 2020. The service offered by Equity, from sales to lettings, is seamless. In particular, I was most impressed by the outstanding level of customer care given by Mark Szumski, Head of Sales and Lettings. Mark was prompt and efficient at getting things moving, and kept me informed every step of the way. Mark was always readily available to take my phone calls, and brilliant at returning phone calls, and responding to text messages and emails promptly. In my experience, I have found that Mark genuinely cares about his clients, and this caring approach is reflected in his words and actions; he excels at building rapport, and is most helpful and accommodating in addressing clients' requests. Mark will move mountains to ensure client satisfaction. You are in extremely capable hands with Mark Szumski. Thanks Mark. You were amazing! Samia
Date of experience: July 5, 2020
OS
Fantastic service
I've had the absolute pleasure to have Darren and team work towards the sale of my property. From the time of marketing the property to the whole sale process, Darren and team have been extremely professional, patient and efficient. Couldn't of have asked for better!
Date of experience: June 29, 2020
YP
PERFECT TEAM
I highly recommend Equity estate agents for anyone looking for a nice and welcoming property to rent/ buy. Very professional and friendly Team especially Naz, Gina, Saby . Thank you so much for your hard work for getting us a lovely property.
Date of experience: June 26, 2020
P
Polly
US
Brillaint
Honestly, fantastic service from the lovely people at Equity estate agents. Darren and Kyrie especially have been brillaint. Selling a property during the peak of Covid was not easy but they where always at hand to help and offer guidence. Highly reccomend!!
Date of experience: June 19, 2020
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