Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 961 - 970 of 995 reviews
As
Gets to it but can take more than one go
Their service was solid but departments were not joined up well and it sometimes took 2+ shots at getting matter sorted.
Date of experience: July 10, 2025
JS
Found it a bit hard to understand the…
Found it a bit hard to understand the lady I was speaking to at first But managed to sort out my direct debit At the 3rd time I am happy with everything at the moment
Date of experience: July 10, 2025
M
Quick to answer phone
Quick to answer phone, advice given quickly on cheapest tariff and further advice given about when to phone again when price changes.Polite,patient,friendly manner of representative 5/07/2025
Date of experience: July 10, 2025
MD
Tariff Switch
Reasonably competent in switching me to new tariff. Though don’t see why onus is on customer to bring about switch to lower tariffs. It should be something that is automatically done . Your customers should always be on the lowest tariff/ cost to them. If this is not the case there is a hint of profiteering.
Date of experience: July 10, 2025
JB
Well informed polite and solved my…
Well informed polite and solved my problem
Date of experience: July 10, 2025
IH
I received no feedback or explanation…
I received no feedback or explanation of how the situation I found myself in had arisen. It is a mystery I hope someone at E-ON can discover. I am satisfied that my direct debit continues to be working satisfactorily as originally set up.
Date of experience: July 10, 2025
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