Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 951 - 960 of 995 reviews
s
5 out of 5 stars

have been with this company for many…

have been with this company for many years, never had a problem. called to reset my tariff as my fixed rate was coming to an end and it was sorted within minutes

Date of experience: July 10, 2025

RC
4 out of 5 stars

I WAS PLEASED THAT YOU ACKNOWLEDGED…

I WAS PLEASED THAT YOU ACKNOWLEDGED THAT MY CONSUMPTION HAD BEEN LESS AND GRATEFUL FOR THE REFUND PAID.

Date of experience: July 10, 2025

U
5 out of 5 stars

Great company understanding helpful 👌

Great company understanding helpful 👌

Date of experience: July 10, 2025

MM
5 out of 5 stars

Refund request

Refund arrived promptly as expected

Date of experience: July 10, 2025

JK
4 out of 5 stars

Slight confusion with my electricity…

Slight confusion with my electricity bill which usually comes at the same time as the gas as both submitted together at the same time. Account is now correct.

Date of experience: July 10, 2025

c
5 out of 5 stars

The person dealing with me was…

The person dealing with me was competent and understanding of my situation, She was able to help sort out my problem without any fuss.

Date of experience: July 10, 2025

AM
5 out of 5 stars

Very good service lady I spoke to was…

Very good service lady I spoke to was polite and very helpful 10/10 Actually got to talk to a human being and not a machine which in my opinion makes for better communication. Saying that I do understand that the people on the other end of the phone should not under any circumstances be verbally abused they are trying to help

Date of experience: July 10, 2025

A
5 out of 5 stars

The change over was very easy and clear…

The change over was very easy and clear to do

Date of experience: July 10, 2025

sh
5 out of 5 stars

Eazy set up process.

Eazy set up process.

Date of experience: July 10, 2025

C
5 out of 5 stars

App and Website very easy to use and…

App and Website very easy to use and understand, plus switching to eon was a breeze.

Date of experience: July 10, 2025

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