Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

Company details

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Contact info

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All reviews

999 total • Write a review

Showing 941 - 950 of 995 reviews
PC
4 out of 5 stars

Andwered the phone within 10 minutes

Andwered the phone within 10 minutes. Very polite and helpful.

Date of experience: July 10, 2025

S
5 out of 5 stars

Ease of getting refunded without…

Ease of getting refunded without problems

Date of experience: July 10, 2025

K
5 out of 5 stars

Easyto switch

Easyto switch

Date of experience: July 10, 2025

HM
5 out of 5 stars

General way of presentation.

General way of presentation.

Date of experience: July 10, 2025

SH
4 out of 5 stars

I wouldn’t say ‘great’ when describing…

I wouldn’t say ‘great’ when describing energy bills but EON is straightforward and I feel honest with their advice. No need looking elsewhere.

Date of experience: July 10, 2025

ND
4 out of 5 stars

Good communication

Good communication from the individual, explaining my options regarding availability tariffs and payment options

Date of experience: July 10, 2025

MG
5 out of 5 stars

Seamless transfer

Seamless transfer

Date of experience: July 10, 2025

EH
5 out of 5 stars

Easy to switch tariffs

Following The app was so easy and the information was there

Date of experience: July 10, 2025

J
1 out of 5 stars

Continuing to bombard me with crap…

Continuing to bombard me with crap about meters reaching end of life!! I don’t want smart meters , they can fit conventional if they need . But they’re obviously lying I think it’s time to change to a new supplier ! Absolute nightmare

Date of experience: July 10, 2025

j
5 out of 5 stars

Great!

The switch was fast and easy! 👍🏼

Date of experience: July 10, 2025

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