Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total β€’ Write a review

Showing 901 - 910 of 995 reviews
LT
5 out of 5 stars

Helpful

So very helpful. Great to talk to. Much better than going on line .

Date of experience: July 11, 2025

JB
5 out of 5 stars

Amazing customer service even if can’t…

Amazing customer service even if can’t get through by telephone they can promptly sort out enquiries through WhatsApp Kian was great he understood what I wanted and sorted it out promptly made it all simple Thankyou!

Date of experience: July 11, 2025

P
5 out of 5 stars

Just switched energy supplier

I have just switched my energy supplier to E.ON Next. The switch was smooth and only took 3 days from application to switch. I was kept up to date with the process theoughout with emails. Overall a great experience

Date of experience: July 11, 2025

C
5 out of 5 stars

Really friendly and helpful

Really friendly and helpful

Date of experience: July 10, 2025

D
2 out of 5 stars

Too expensive to renew

Too expensive to renew. Prices were supposed to come down in July but you charged me a big increase for renewing my tariff

Date of experience: July 10, 2025

KW
5 out of 5 stars

Staff very helpful

Staff very helpful

Date of experience: July 10, 2025

J
4 out of 5 stars

Most parts were very easy to complete

Most parts were very easy to complete, unfortunately the meter readings disappeared and had to be resubmitted.

Date of experience: July 10, 2025

S
5 out of 5 stars

It is too early to give a rating

It is too early to give a rating

Date of experience: July 10, 2025

Sm
5 out of 5 stars

Customer service very good.

Customer service very good.

Date of experience: July 10, 2025

M
5 out of 5 stars

You are a good company

They are honest and relable

Date of experience: July 10, 2025

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