Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 891 - 900 of 995 reviews
PC
Great help desk
Ref Amy RB3, It was a great relief to actually find some one on a help desk that could deal with the problem that we had regarding a faulty meter that resulted in an upgraded one being installed. Amy dealt with this problem extremely well and explained everything in detail and sorted it out very quickly. Amy is great credit to the Eon team Many thanks Philip
Date of experience: July 11, 2025
JB
Informed in good time before the end of…
Informed in good time before the end of contract and advised on the cheapest option going forward, which was easy to switch to; from memory just a couple of clicks, no re-entering of all my personal details.
Date of experience: July 11, 2025
CF
Never had a problem.
Never had a problem, they are always ready to help with any questions you might have. What I like is the online bill information, it's clear and very easy to understand, you know exactly what your paying and what credit or debit you have in your account. All in all I would definitely recommend this company.
Date of experience: July 11, 2025
MS
All the staff are always very helpful…
All the staff are always very helpful and always get you the best prices
Date of experience: July 11, 2025
PW
Easy to understand
My tarrifs where ending, so I went on the app and searched. It was very easy to navigate and I found a good tarrif fixed for 2 years as I am on a fixed income and thought this was the best option for me.
Date of experience: July 11, 2025
AM
I contacted E.ON to rebook a Meter…
I contacted E.ON to rebook a Meter Change appointment - the Staff Member I spoke with was most helpful and efficient and whilst in contact I changed my account to a cheaper tariff - very good all round - thank you.
Date of experience: July 11, 2025
JK
Good and honest
I am a widow, so I need someone I can trust, they always are quick to help if I need to phone, keep me informed at all times, re any changes of tariffs, I trust their advice. I do like their website, nice and cheerful!! Eady to indersty
Date of experience: July 11, 2025
CD
seem to be fair and let me no how i am…
seem to be fair and let me no how i am doing so i find them a good firm
Date of experience: July 11, 2025
Rm
I was with powergen,l went with you…
I was with powergen,l went with you when they finished,& I have been happy with your service since.Alway's helpful.
Date of experience: July 11, 2025
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