Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 81 - 90 of 995 reviews
P
I have for a few years now had course…
I have for a few years now had course to get in touch with e on and always had good experience they are invaluable and fabulous to get in touch with the good work must carry on
Date of experience: July 18, 2025
sw
This was requested as I was in credit…
This was requested as I was in credit by large amount I received this in about 4 days which was excellent thanks eon for great customer service
Date of experience: July 18, 2025
LS
The way i was dealt…
The way i was dealt with,helpful,respectfully,and reassuring.
Date of experience: July 18, 2025
TH
Why can't energy companies work direct debit amounts out properly?
Why can't energy companies just work out my annual usage, and then divide it by 12 so I pay the same amount each month! E.ON told me 2 months ago that I wasn't paying enough, and just put my direct debit up - this was despite the fact that we were just entering the summer months when usage generally falls. In my case, the usage drop is even greater as I have solar panels, which provide us with electricity and also heat the hot water, reducing gas usage to close to zero. To cap it all, just 2 months after putting the direct debit up, they've offered me a refund......
Date of experience: July 18, 2025
A
Customer satisfaction
Answered my questions appropriately
Date of experience: July 18, 2025
RC
Efficient and professional in every way
Efficient and professional in every way
Date of experience: July 18, 2025
JH
It wasn't clear to me how the refund…
It wasn't clear to me how the refund amount had been calculated and it took longer to refund than expected, but it did arrive OK ultimately, Thanks
Date of experience: July 18, 2025
AW
Steve phoned to say he was on his way
Steve phoned to say he was on his way On arrival introduced himself and then worked to put in smart meter on gas Worked well and explained what he was doing All checks completed left A very polite and courteous gentleman Thank you please pass on our thank
Date of experience: July 18, 2025
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