Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 91 - 100 of 995 reviews
R

Ray

US

5 out of 5 stars

The lady on the phone made it all so…

The lady on the phone made it all so simple, thank you!

Date of experience: July 18, 2025

MV
5 out of 5 stars

Someone is always there to help and…

Someone is always there to help and give advice

Date of experience: July 18, 2025

SS
5 out of 5 stars

The price is very cheap

The price is very cheap, and easy to the app.

Date of experience: July 18, 2025

IB
4 out of 5 stars

Easy to obtain quote & transfer…

Easy to obtain quote & transfer supplier quickly & efficiently only difficulty occurred when unable to sign in to provide meter readings - eventually able to do so. generally easy process

Date of experience: July 18, 2025

I

Ian

US

4 out of 5 stars

Confussion

Some mixed info on tarrifs but soon sorted, a little confusion

Date of experience: July 18, 2025

W
5 out of 5 stars

5* Sophie from customer support

Sophie from customer support was extremely professional and a perfect example on how to deliver a customer's request. She kept me informed at each stage with knowledgeable and friendly approach. With it all be sorted in a quick turnaround. Thank you Sophie.

Date of experience: July 18, 2025

TC
5 out of 5 stars

As soon as I was able to speak to…

As soon as I was able to speak to someone in customer service it so easy, and all was sorted

Date of experience: July 18, 2025

pc
5 out of 5 stars

Easy sign up procedure.

Easy sign up procedure. Eon deal with your current supplier Changeover was painless We are now £90 a month better off. Longer period of low rate electricity between 12-7am as opposed to only 5 hours from other suppliers

Date of experience: July 18, 2025

G
5 out of 5 stars

Very helpful you explain everything and…

Very helpful you explain everything and when your finished you still asked can is there anything else we can help you with I would never leave E.on great company

Date of experience: July 18, 2025

MM
5 out of 5 stars

Simple and quick🙂

Simple and quick🙂

Date of experience: July 18, 2025

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