Knowledgeable and friendly.
Knowledgeable and friendly.
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Knowledgeable and friendly.
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Hasan was extremely helpful and efficient
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
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I have relied on E.on for 7years, always a good service. Recently when my renewal came due, I was not offered options, just a 50% increased payment. I had to call them back and eventually negotiated a reasonable deal. I guess this is just the way of the world !
Date of experience: July 11, 2025
The people at the other end of the phone made it quick and simple to change over
Date of experience: July 11, 2025