Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total β€’ Write a review

Showing 861 - 870 of 995 reviews
J
5 out of 5 stars

Very polite sorted things out

Very polite sorted things out

Date of experience: July 11, 2025

PK
4 out of 5 stars

E. On - a name you can trust .

I have relied on E.on for 7years, always a good service. Recently when my renewal came due, I was not offered options, just a 50% increased payment. I had to call them back and eventually negotiated a reasonable deal. I guess this is just the way of the world !

Date of experience: July 11, 2025

R
5 out of 5 stars

Good service

Good service

Date of experience: July 11, 2025

K
5 out of 5 stars

Great service

Was good service and great advice and helpful

Date of experience: July 11, 2025

M
5 out of 5 stars

Very pleasant and helpful

Very pleasant and very helpful

Date of experience: July 11, 2025

S
5 out of 5 stars

Good work

Very helpful, always nice people,

Date of experience: July 11, 2025

NF
5 out of 5 stars

Great customer service

Great customer service

Date of experience: July 11, 2025

P
5 out of 5 stars

You reminded me that my contract/deal…

You reminded me that my contract/deal was ending which was so useful after my personal problems this year and you operative/colleague gave me the information quickly and made it easy to update to a new contract/deal.

Date of experience: July 11, 2025

DW
5 out of 5 stars

The people at the other end of the…

The people at the other end of the phone made it quick and simple to change over

Date of experience: July 11, 2025

RN
5 out of 5 stars

smoothe chageover

smoothe chageover

Date of experience: July 11, 2025

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