Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

Company details

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All reviews

999 total • Write a review

Showing 871 - 880 of 995 reviews
PJ
5 out of 5 stars

I have been with you a long time,that…

I have been with you a long time,that tells you that you are good.

Date of experience: July 11, 2025

Gf
5 out of 5 stars

Found you very helpful

Found you very helpful

Date of experience: July 11, 2025

c
5 out of 5 stars

Moved house all sorted efficiently

Moved house all sorted efficiently. Explain ed what we needed to do and was very lovely and personable advisor on the phone.

Date of experience: July 11, 2025

AN
5 out of 5 stars

Great customer service

Great customer service, really helpful representatives

Date of experience: July 11, 2025

c
5 out of 5 stars

Quick and easy process.

Quick and easy process.

Date of experience: July 11, 2025

MJ
5 out of 5 stars

All staff have always been helpful and

All staff have always been helpful and fast on the phone with a quick resolution.

Date of experience: July 11, 2025

MK
2 out of 5 stars

First meter reading

Rang up to find out why I couldn’t enter my first electric reading & was given a long sales pitch for a smart meter having already said I didn’t want one.

Date of experience: July 11, 2025

M
5 out of 5 stars

Thank you Praise

Praise was empathetic, knowledgable and helped to get to a mutually beneficial outcome. Thank you for, listening, acting with care and helping.

Date of experience: July 11, 2025

ML
5 out of 5 stars

Meter seems to work effectively and…

Meter seems to work effectively and accurately and the account needs little attention.

Date of experience: July 11, 2025

cw
5 out of 5 stars

Nice and easy to understand the…

Nice and easy to understand the pricing and length of contract,we'll done the sales girl. Would use again because of the price cheaper than the rest

Date of experience: July 11, 2025

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