Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 831 - 840 of 995 reviews
HO
They have been fair in reducing my…
They have been fair in reducing my monthly payments because I have accumulated quite a bit of Credit. The slight downside is, my new contract payments are very good if I don't claim any credit back... wish I could have some of it back...
Date of experience: July 11, 2025
RP
Rob Parr
US
5 Star Performance
I had been let down by Cadent who took 6 weeks from paying for a connection to having gas connected to the property. I explained this to Iryna, my customer service contact at E.ON. I informed here that I run a charitable organisation and I would really appreciate it if I could have the gas meter installed as soon as possible. She managed to sort this out and liaised with me throughout the whole process. The engineer turned up at the time I had been told and was very friendly and helpful. It was definitely a 5-star performance.
Date of experience: July 11, 2025
P
The lady on the phone listened and went…
The lady on the phone listened and went through any questions I had and then walked me through my account
Date of experience: July 11, 2025
cL
Had a problem with meter reading
Had a problem with meter reading, not realising I hadn’t actually been billed for 3 months. Spoke to a lovely lady who sorted it all out
Date of experience: July 11, 2025
da
Very good service and emergent sevice
Very good service and emergent sevice
Date of experience: July 11, 2025
CY
Eon next contacted to tell me I could…
Eon next contacted to tell me I could save more money how good is that
Date of experience: July 11, 2025
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