Knowledgeable and friendly.
Knowledgeable and friendly.
4.6
Excellent
999 reviews
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Review summary
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
So far so good, excellent communication!
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Great service
Hasan was extremely helpful and efficient
Very helpful
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.eonnext.com
All reviews
999 total • Write a review
Showing 61 - 70 of 995 reviews
BH
Got a EV and do not need a dedicated charger yet.
Got a EV and do not need a dedicated charger yet. The Eon.Next EV tariff fitted my circumstances. Low peak rate but a very competitive night time rate for charging the EV and any other use.
Date of experience: July 18, 2025
LN
It was a very easy breezey
It was a very easy breezey, at first our application didn't go through but we contacted Eon and spoke to lovely lady called Poppy on wattsapp and she sorted it all and made so easy to do so Many Thanks Lee&Maxine 👍
Date of experience: July 18, 2025
PD
Helpful via what’s app
So helpful having queries answered via what’s app. Advisor helped me change my smart meter fitting date in 3 easy steps and offered lots of alternative dates.
Date of experience: July 18, 2025
SB
Stu Best
US
WhatsApp chat was really easy and…
WhatsApp chat was really easy and worked brilliant. Much better than normal chats. I thought was a chat bot or AI but wasn't and they sorted my issue with some good banter along the way. More convenient that website, chat options. Phone calls... I hope all companies use WhatsApp like this
Date of experience: July 18, 2025
FW
Really easy to locate account information
Really easy to locate account information online and advised regards refund for credit on account. No time at all to wait for money to be refunded
Date of experience: July 18, 2025
KM
So easy to change tarrifs
So easy to change tarrifs
Date of experience: July 18, 2025
SG
Couldn’t be more helpful talk me…
Couldn’t be more helpful talk me through tariff and benefits that would suit me would highly recommend
Date of experience: July 18, 2025
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