Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 41 - 50 of 995 reviews
J
5 out of 5 stars

Very good no problems

Very good no problems

Date of experience: July 19, 2025

EB
5 out of 5 stars

I have been with Eon for a long time…

I have been with Eon for a long time and I have always had good service

Date of experience: July 19, 2025

GM
5 out of 5 stars

Whole process plus communication was…

Whole process plus communication was clear and straightforward.

Date of experience: July 19, 2025

A
5 out of 5 stars

Service is excellent

Service is excellent

Date of experience: July 19, 2025

EM
5 out of 5 stars

Very helpful

Very helpful

Date of experience: July 19, 2025

S
5 out of 5 stars

Quick notice fuss 👍

Quick notice fuss 👍

Date of experience: July 19, 2025

A
5 out of 5 stars

I’ve been with EON Next for several…

I’ve been with EON Next for several years now, using them for both gas and electricity, and they’ve consistently been efficient, reliable, and reasonably priced. Most recently, I moved out of my property and was genuinely impressed by how smooth and stress-free the whole process was. Everything was handled over WhatsApp, which was incredibly convenient, and a representative named Kauthar took care of my case with real professionalism and kindness. He made the whole experience effortless. Now just waiting to see if my account credit gets refunded, but based on everything so far, I’m confident it’ll be handled just as smoothly. Five stars from me.

Date of experience: July 19, 2025

M
5 out of 5 stars

Very well mannered and educated

Very well mannered and educated

Date of experience: July 19, 2025

np
5 out of 5 stars

E,On, are very helpful, so very happy with them. too long areon the, On e phone

It didn't take too long on the phone, every time I deal with E,On, the person who I speak to is always polite, helpful and very patient. This is one if the reasons I have stayed with them, plus the fact they offer a good deal on utilities, so very happy.

Date of experience: July 18, 2025

KD
5 out of 5 stars

Quick and efficient

Quick and efficient. Gave me the best deal for last 3 years to keep me loyal. Like the WhatsApp chat service and also got lively customer service when i call them.

Date of experience: July 18, 2025

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