Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

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All reviews

999 total • Write a review

Showing 21 - 30 of 995 reviews
SM
5 out of 5 stars

Helpful and caring staff

Helpful and caring staff

Date of experience: July 19, 2025

PD
5 out of 5 stars

My contact was sue and she was so…

My contact was sue and she was so professional and knowledgeable a outstanding person to be on your team

Date of experience: July 19, 2025

JD
5 out of 5 stars

I spoke to DominBique who was extremely…

I spoke to Dominique who was extremely friendly and helpful.She explained in detail my query on my bill. Overall excellent customer service.

Date of experience: July 19, 2025

DB
5 out of 5 stars

Smart meter challenge

Great communication, diligent and conscientious contractors who were excellent and did a great job in a cramped awkward and unusual situation

Date of experience: July 19, 2025

NC
5 out of 5 stars

Great experience I was well looked…

Great experience I was well looked after.

Date of experience: July 19, 2025

A
5 out of 5 stars

FEEDBACK & RELIABLE PRICING

Reasonable pricing.

Date of experience: July 19, 2025

L
5 out of 5 stars

Receive for being with eon

The waiting times are short on the phone, everyone is kind and understands and does there best to help as a vunrable family this company is the best I have been with and have always been treated with kindness and understanding and respect and have been helped 100 percent when in a struggle

Date of experience: July 19, 2025

N
5 out of 5 stars

Easy and fast online service

Easy and fast online service, I was up and running in 48hrs. Excellent.

Date of experience: July 19, 2025

DR
5 out of 5 stars

The service I received from start to…

The service I received from start to finish is amongst the best I have ever received. Very helpful, professional and friendly.

Date of experience: July 19, 2025

MS
5 out of 5 stars

Easy to use

Easy to use, competitive rates.

Date of experience: July 19, 2025

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