Review summary

E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

✨
Based on reviews, created with AI

See what reviewers are saying

Tv
So far so good, excellent communication!

So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!

Very helpful

They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.

Company details

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All reviews

999 total β€’ Write a review

Showing 151 - 160 of 995 reviews
M
5 out of 5 stars

speed of responce excellent

speed of responce excellent

Date of experience: July 17, 2025

GB
5 out of 5 stars

Refund

Was in credit and asked to have some credit back. Was super fast with my response and had the money in my bank within 7 working days 😊

Date of experience: July 17, 2025

M
3 out of 5 stars

Too many emails.

Too many emails.

Date of experience: July 17, 2025

SH
5 out of 5 stars

Excellent customer service

Excellent customer service. One of the best.

Date of experience: July 17, 2025

R
5 out of 5 stars

Excellent service and very helpful.

Excellent service and very helpful.

Date of experience: July 17, 2025

D
4 out of 5 stars

Signed up with eon- next a week ago on…

Signed up with eon- next a week ago on a one year fix on my leccy and all went smoothly without any hiccups.

Date of experience: July 17, 2025

K
5 out of 5 stars

Very quick efficient refund thank you

Very quick efficient refund thank you

Date of experience: July 17, 2025

JB
5 out of 5 stars

Changed to EON easily

Changed to EON easily. Saved over Β£30 a month.

Date of experience: July 17, 2025

PH
5 out of 5 stars

Easy to use site

Easy to use site, real human beings to answer emails if you have a query and very speedy credit refund when your account has more than needed.

Date of experience: July 17, 2025

G
4 out of 5 stars

Consistent

Since I've been with Eon, the service has been good. They have kept me up to date with changes that might occur over the coming year, and nasw good suggestions on how to keep my maintain my budget.

Date of experience: July 17, 2025

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