Knowledgeable and friendly.
Knowledgeable and friendly.
E.ON Next Energy Ltd is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Knowledgeable and friendly.
So far so good, switch from BG was easy, the gas took a bit longer to switch over but I think there was a slight issue with connecting to the gas smart meter, but a quick WhatsApp chat later (on a Saturday!) and everything was quickly resolved by Lewis. Impressed with the quick communication. EV tariff from 00:00 to 07:00 is amazing as well, those extra two hours really make a difference!
Hasan was extremely helpful and efficient
They were very helpful and patient. Nice to speak to someone with a genuinely friendly personality. I would recommend them.
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speed of responce excellent
Date of experience: July 17, 2025
Was in credit and asked to have some credit back. Was super fast with my response and had the money in my bank within 7 working days π
Date of experience: July 17, 2025
Excellent customer service. One of the best.
Date of experience: July 17, 2025
Excellent service and very helpful.
Date of experience: July 17, 2025
Easy to use site, real human beings to answer emails if you have a query and very speedy credit refund when your account has more than needed.
Date of experience: July 17, 2025